Admissions Receptionist

Sullivan County Community Hospital; Sullivan (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Sullivan County Community Hospital is seeking an Admissions Receptionist for a part-time clerical position in Sullivan, Indiana. The role involves registering patients, handling financial processes, and coordinating with the care team to ensure smooth admissions.

Responsibilities include using Meditech, pre-registration, handling insurance and payments, and maintaining HIPAA confidentiality while delivering excellent customer service to patients and internal customers in a busy environment.

Qualifications

• High school diploma or GED required.
• Read/write skills required.
• One year admitting office with switchboard experience.
• Knowledge of admitting/business office in health care.
• Typing speed 30 wpm.
• Willing to cross-train on tasks.
• Customer service focus for patients and internal customers.
• Ability to work under pressure and with time constraints.
• Works independently with little supervision.

Responsibilities

• Register patients effectively through Meditech.
• Understand Meditech and register account types accurately.
• Pre-registration for prior date of service process.
• Ensure appropriate steps before completing registration.
• Pre-certification is completed and consents are signed.
• Adhere to Medicare regulations for patient registration.
• Follow self-pay policies and process payments.
• Complete daily logs and shift checklists.
• Maintain confidentiality and professionalism across interactions.
• Answer and log calls per department policy.

Skills

Admitting office exp

Switchboard experience

Healthcare environment

Typing 30 wpm

Customer service

Stress management

Office equipment

Independent worker

Time management

Concentration

Education

High school diploma or GED

Tools

Meditech

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admissions Receptionist

Admitting Part Time Clerical Sullivan, IN, US

3 days ago Requisition ID: 1580

QUALIFICATIONS

Education

• High school diploma or GED
• Reading and writing skills required

Experience/Skills

• One year experience in admitting office with switchboard/communications system
• Knowledge of admitting/business office/health care environment
• Can correctly type 30 words per minute
• Committed to “cross training” philosophy for all assigned tasks
• Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers)
• Works well with stress from patient dissatisfaction with registration process
• Ability to use office equipment
• Works independently with little supervision
• Ability to work under pressure with time constraints
• Ability to concentrate

Required Licenses/Certifications

• N/A

Working Conditions

• Clean, well-lit working environment

ROUTINE RESPONSIBILITIES

Registration

• Registers patients effectively through Meditech
• Understands Meditech functionality and registers different account types accurately
• Understands pre-registration for prior date of service process

Finance/Insurance

• Ensures appropriate steps have been taken prior to completing registration process
• Pre-certification is completed
• Appropriate consents are signed
• Adherence to medical compliance for Medicare patients
• Self-pay policy is followed
• Completes HPE applications when appropriate
• Schedules financial navigation appointments as needed
• Collects payments for services rendered as needed
• Collects payments from patients paying previous bills
• Keeps account of petty cash per each shift

Behavioral/HIPPA Standards

• Interacts professionally with patients, visitors, vendors, and volunteers
• Assists guests
• Maintains confidentiality of guests, patients, and all SCCH employees
• Displays professionalism and courtesy with peers

Reporting/Switchboard

• Completes appropriate daily logs and files paperwork accordingly
• Completes checklists for each shift
• Answers and logs phone calls as needed per department policy
• Pages on-call staff as needed per department policy
• Announces Safety Briefing Meetings and 2:00pm Quiet Time.