Admitting Clerk- PRN

AllianceHealth Madill; Madill (OK); On-site; USD 18,000 - 26,000; Full time

Job summary

AllianceHealth Madill is seeking a dedicated Admitting Clerk to support the efficient admission and registration of patients. You will verify insurance, explain financial documents, counsel self-pay patients, and maintain accurate records during a fast-paced hospital environment.

Responsibilities include entering accurate data, securing valuables, coordinating with departments, and assisting with bed assignments while upholding confidentiality and CPOE standards.

Qualifications

• Strong interpersonal and communication skills for interactions with patients, families, and staff.
• Proficiency with electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Excellent attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Register patients accurately in the registration system and obtain signatures on consent forms.
• Verify insurance coverage and identify plan codes to ensure proper billing and prompt payment.
• Explain legal and financial documents (ABNs) to patients and families as required.
• Counsel self-pay patients about procedure costs, payment options, and resources.
• Secure and log patient valuables and place patient identification armbands.
• Read physician orders to determine registration steps and enter orders for ancillary departments.
• Notify departments or physicians of arrivals and follow up on delays to ensure timely service.
• Assist with inpatient bed assignments in coordination with nursing staff and resources.
• Operate a multi-line phone system and relay messages promptly.
• Support emergency codes and facility-wide emergency plans as needed.
• Maintain regular attendance and comply with policies.

Skills

Interpersonal communication

Verbal and written communication

Insurance verification & billing

Confidentiality & professionalism

Attention to detail

Multitasking in fast-paced environment

Job description

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.