Admissions Program Assistant

Tufts University; Medford Hillside (MA); Hybrid; USD 34,715 - 48,078; Full time

Job summary

Tufts University’s Office of Undergraduate Admissions in Medford, MA seeks a Program Assistant to support recruitment initiatives, transfer applicants, and data systems from Bendetson Hall. The role operates in a hybrid model with expectation of regular campus presence.

The ideal candidate has a Bachelor's degree and 1–3 years of administrative experience, strong MS Office and Excel skills, excellent communication, and the ability to work both independently and collaboratively in a diverse

Qualifications

• Bachelor's degree and 1-3 years administrative experience.
• Strong knowledge of Microsoft Office Suite, specifically Excel.
• Strong oral and written communication skills.
• Strong interpersonal skills; ability to work both independently and collaboratively.
• Strong organizational and time management skills; ability to multi-task in a fast-paced environment.
• Cultural sensitivity and a willingness to work with diverse populations.
• Experience with CRMs and databases preferred.

Responsibilities

• Support recruitment planning, maintain event calendars, coordinate off-campus events.
• Serve as primary contact for transfer applicants and process credentials.
• Provide excellent customer service via phone, email, and in-person conversations.
• Perform data entry, credential processing, email/phone inquiries, packing and shipping.
• Staff reception desks during regular business hours; assist with duties as assigned.
• Maintain regular campus presence amid hybrid work model.

Skills

Microsoft Office

Excel

Communication skills

Interpersonal skills

Organizational skills

Time management

Cultural sensitivity

Education

Bachelor's degree

Tools

CRM software

Database systems

Job description

Overview

The Office of Undergraduate Admissions is responsible for the recruitment, selection, and enrollment of the first-year and transfer class each year for the School of Arts & Sciences, School of Engineering, and the School of the Museum of Fine Arts at Tufts. Admissions is charged with meeting various enrollment goals across schools and programs.

What You'll Do

A cover letter and resume are required upon submission.

The Program Assistant will support office initiatives within the Undergraduate Admissions in Bendetson Hall. The Program Assistant will support the office's initiatives for recruitment, transfer applicants, and data systems.

• Contributing to the office's recruitment planning initiatives, including maintaining event calendars, coordinating off-campus events, and other planning duties.
• Supporting the undergraduate application process by serving as a primary point-of-contact for transfer applicants, processing transfer credentials, and other process-related tasks.
• Providing excellent customer service via phone, email, and in-person conversations.
• Completing essential administrative functions such as data entry, application credential processing, managing and responding to email and phone inquiries, packing and shipping materials, and other tasks as assigned.
• Staffing the reception desks in the admissions buildings and/or event locations during regular business hours, as requested/needed.
• Completing other duties as assigned.

While our office operates in a hybrid modality, there is an expectation of regular campus presence.

What We're Looking For

Basic Requirements:

Knowledge and experience typically acquired by:

• Bachelor's degree and 1-3 years administrative experience
• Strong knowledge of Microsoft Office Suite, specifically Excel
• Strong oral and written communication skills
• Strong interpersonal skills; ability to work both independently and collaboratively
• Strong organizational and time management skills; ability to multi-task in a fast-paced environment
• Cultural sensitivity and a willingness to work with diverse populations

Preferred Qualifications:

• Bachelor's Degree
• experience working within an educational setting
• Demonstrated proficiency in utilizing CRMs and databases

Pay Range

Minimum $25.20, Midpoint $30.10, Maximum $34.90

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.