Admissions Program Assistant

Tufts University; Medford (MA); Hybrid; USD 35,000 - 48,000; Full time

Job summary

Tufts University is seeking a Program Assistant for the Office of Undergraduate Admissions in Medford, MA. The role supports recruitment initiatives, helps manage transfer applications, and maintains data systems within a hybrid campus setting.

The position requires a Bachelor's degree and 1–3 years of administrative experience, with strong MS Office and Excel skills, plus excellent communication and organizational abilities.

Qualifications

• Bachelor's degree and 1-3 years administrative experience.
• Strong knowledge of Microsoft Office and Excel.
• Excellent oral and written communication skills.
• Strong interpersonal, organizational, and time-management abilities.
• Cultural sensitivity and ability to work with diverse populations.

Responsibilities

• Support recruitment planning and event calendars.
• Serve as primary contact for transfer applicants and credentials.
• Provide excellent customer service via phone, email, and in person.

Skills

Microsoft Office

Excel

Communication

Interpersonal skills

Education

Bachelor's degree

Tools

CRMs

Databases

Job description

Overview

The Office of Undergraduate Admissions is responsible for the recruitment, selection, and enrollment of the first-year and transfer class each year for the School of Arts & Sciences, School of Engineering, and the School of the Museum of Fine Arts at Tufts. Admissions is charged with meeting various enrollment goals across schools and programs.

What You’ll Do

The Program Assistant will support office initiatives within the Undergraduate Admissions in Bendetson Hall. The Program Assistant will support the office's initiatives for recruitment, transfer applicants, and data systems.

• Contributing to the office's recruitment planning initiatives, including maintaining event calendars, coordinating off-campus events, and other planning duties.
• Supporting the undergraduate application process by serving as a primary point-of-contact for transfer applicants, processing transfer credentials, and other process-related tasks.
• Providing excellent customer service via phone, email, and in-person conversations.
• Completing essential administrative functions such as data entry, application credential processing, managing and responding to email and phone inquiries, packing and shipping materials, and other tasks as assigned.
• Staffing the reception desks in the admissions buildings and/or event locations during regular business hours, as requested/needed.
• Completing other duties as assigned.

While our office operates in a hybrid modality, there is an expectation of regular campus presence.

What We’re Looking For

Basic Requirements:

Knowledge and experience typically acquired by:

• Bachelor's degree and 1-3 years administrative experience
• Strong knowledge of Microsoft Office Suite, specifically Excel
• Strong oral and written communication skills
• Strong interpersonal skills; ability to work both independently and collaboratively
• Strong organizational and time management skills; ability to multi-task in a fast-paced environment
• Cultural sensitivity and a willingness to work with diverse populations

Preferred Qualifications:

• Bachelor's Degree
• experience working within an educational setting
• Demonstrated proficiency in utilizing CRMs and databases

Pay Range

Minimum $25.20, Midpoint $30.10, Maximum $34.90

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.