Admissions Processor

VIVA USA Inc; Palo Alto (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

VIVA USA Inc. is seeking an admissions and financial aid support administrator to handle high-volume applications and data entry. The role includes responding to inquiries, maintaining databases, and coordinating with the admissions team.

Onsite in Palo Alto, the position requires a bachelor’s degree (preferred) and 1 year of relevant experience, with a 8:30–5 schedule and strong MS Office skills.

Qualifications

• Bachelor’s degree preferred; 1 year of relevant experience or equivalent.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite.
• Experience data entry and maintaining Excel spreadsheets.
• Ability to handle confidential information with discretion.
• Experience with PeopleSoft and Oracle Financials.
• Ability to manage multiple time-sensitive projects in a fast-paced environment.
• Customer service and office administration skills.
• Willingness to learn and adapt to policies and regulations.

Responsibilities

• Assist with admissions, financial aid procedures; provide information to applicants.
• Process high volume admissions applications; manage confidential documents.
• Input data and update electronic databases; validate data.
• Review documents for completeness; track files and distribute for review.
• Support event preparation for Admitted Students Weekend and recruiting.
• Contribute to office administration and process improvements.
• Respond to inquiries via phone, email, and drop-ins.
• Perform other duties as assigned by Associate Dean and Director.

Skills

Data entry

Microsoft Office

Communication

Customer service

Office administration

Discretion with confidential info

Attention to detail

Education

Bachelor’s degree (preferred)

Tools

PeopleSoft

Oracle Financials

Job description

• Work with prospective applicants regarding admissions.
• Serve as subject matter resource about admissions and financial aid procedures, provide accurate information regarding the programs.
• Process high volume of admissions applications. Receive, distribute and/or respond to highly confidential documents.
• Input data and update electronic databases. May collect, gather and validate data.
• Review documents and forms for completeness, track files for follow up and distribute for review.
• Maintain integrity of data in the law school database and organization of the paper files.
• Respond to routine inquiries via phone calls, emails, and drop-ins from prospective students, external constituents, faculty and staff.
• Research and resolve routine admissions issues, refer complex issues to other staff.
• Process incoming mail. Receive, sort, process, and distribute highly confidential documents.
• Assist in the preparation of Admitted Students Weekend and other recruiting events.
• Contribute to general office administration and process improvements within the office.
• Perform other duties as assigned by the Associate Dean for Admissions and Financial Aid and Associate Director.
• A Bachelor’s degree (preferred) and one year of relevant experience, or combination of education and relevant experience.
• Strong written and verbal communications skills. Proficiency in Microsoft Office Suite
• Basic computer skills, including experience with Microsoft Office Suite; Strong word processing and data entry skills including the ability to produce accurate work when performing data entry, editing text, and updating Excel spreadsheets
• Customer service skills
• Office administration skills
• Ability to learn compliance with legal, financial, and client policies and external regulations.
• learn compliance with legal, financial, and client policies and external regulations.

Requirements:

• Have experience with PeopleSoft and Oracle Financials
• Have the ability to manage multiple, time-sensitive projects in a fast-paced environment
• Handle highly confidential and sensitive information with discretion and good judgment
• Demonstrate excellent organizational skills with high attention to detail and accuracy
• Be Flexible with changing priorities
• Be willing to assume a demanding workload during peak periods, typically November thru May
• Demonstrate a team player attitude

Required experience: 1-2 years

Top 3 requirements to hire:

• Detail-oriented, reliable, quick learner, data entry skills

Notes:

• Onsite
• Shift timing/schedule: 8:30-5 with a half hour lunch break

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status