Admissions Processing Specialist

Bethel University of Tennessee; McKenzie (TN); On-site; USD 42,000 - 59,000; Full time

Job summary

Bethel University of Tennessee is seeking an Admission Processing Specialist to support enrollment initiatives by processing applications, transcripts, and admission decisions. The role interfaces with Admissions Counselors, Registrar, Financial Aid, and IT to move applicants toward enrollment.

The position emphasizes accuracy, confidentiality, and proficiency with CRM, SIS, and electronic transcript services, in a collaborative office setting.

Qualifications

• Bachelor's degree required.
• Knowledge of college admissions, student records, and enrollment processes.
• Two years of administrative, admissions, registrar, enrollment services, or higher education experience preferred.

Responsibilities

• Process applications for assigned student populations and review files for completeness.
• Review transcripts and admission documents for accuracy and compliance.
• Coordinate collection of official transcripts from previous institutions.
• Maintain accurate applicant and student information in CRM and SIS.
• Support Admissions Office operations and participate in staff meetings and enrollment activities.

Skills

Strong communication skills

Attention to detail

Ability to manage multiple priorities

Confidentiality

Analytical skills

Problem-solving

Data entry

Document management

Education

Bachelor's degree

Tools

CRM software

Student Information System

Electronic transcript services

Job description

Purpose Of Position And Scope Of Responsibility

The Admission Processing Specialist plays a key operational role in supporting Bethel University's enrollment initiatives by ensuring the accurate and timely processing of prospective and admitted student records. The position coordinates application review, transcript processing, admission decisions, document management, data integrity, registration preparation, and student onboarding activities while supporting the University's enrollment goals.

As a specialized member of the Office of Admissions, the Admission Processing Specialist works closely with admissions counselors and collaborates with the Registrar, Financial Aid, academic departments, Information Technology, and other University offices to help move students efficiently from application through enrollment. The position requires a high degree of accuracy, confidentiality, organization, customer service, and proficiency with the University's CRM, student information system, electronic transcript services, and related enrollment technologies.

Principal Accountabilities/Responsibilities

Application Processing

• Process applications for assigned student populations, including traditional undergraduate, transfer, adult degree, graduate, and international students as directed.
• Review applications and admission files for completeness, accuracy, and compliance with established admission criteria.
• Determine new, returning, transfer, or readmission status by reviewing applicant information in the University's CRM and Student Information System.
• Create, update, and monitor applicant checklists based on program-specific admission requirements and communicate outstanding requirements to admissions counselors.
• Evaluate applicants against established admission criteria and assist with processing admission decisions; route questionable or exception files to appropriate admissions leadership or academic review committees.
• Enter academic scholarships according to approved criteria for eligible students when assigned.
• Maintain accurate applicant and student information in CRM, and other University systems.

Transcript and Document Management

• Receive, review, process, and maintain high school transcripts, college transcripts, standardized test scores, identification documents, essays, resumes, military documents, and other required admission materials.
• Retrieve electronic transcripts and records from approved services, including Parchment and the National Student Clearinghouse, upload to student file
• Coordinate the collection of official transcripts from all previously attended institutions and identify additional institutions when supported by authorized student-record systems.
• Review academic records and grade-point averages for admission eligibility according to established University criteria.

Admission Office Support

• Support Admissions Office operations by submitting purchase requisitions, maintaining and monitoring inventory of office supplies, including paper and toner, and operating and maintaining office equipment necessary for daily departmental functions.
• Participate in Admissions staff meetings, professional development, training, and University enrollment activities as needed.
• Perform related accountabilities/responsibilities as required or directed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Minimum Qualifications

Knowledge/Education

• Bachelor's degree required
• Knowledge of college admissions, student records, and enrollment processes.
• Two years of administrative, admissions, registrar, enrollment services, or higher education experience preferred.

Experience

• Strong written, verbal, and interpersonal communication skills.
• Demonstrated attention to detail and ability to process records accurately under deadlines.
• Ability to manage multiple priorities in a fast-paced, service-oriented environment.
• Ability to maintain strict confidentiality of student educational and financial information.

Desired Qualifications

Knowledge/Education

• Familiarity with higher education enrollment processing.

Experience

• Strong analytical, problem-solving, data-entry, and document-management skills.
• Background or experience in office management, including office operations, supply inventory, purchasing, recordkeeping, and operation of standard office equipment.

Physical Requirements

Work requires the physical demands of standing, bending, lifting, stooping or performing other work requiring light physical exertion (up to 30 pounds) on an occasional basis (up to 15% of time) and frequent walking; or moderate physical exertion (up to 50 pounds) on an intermittent basis (not a routine part of the job).

Environmental Conditions

Work is performed under basically normal working conditions as in a standard office environment.