Admissions Operations Specialist

Texas Association of Collegiate Registrars and Admissions Officers (TACRAO); Alpine (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Texas Association of Collegiate Registrars and Admissions Officers (TACRAO) seeks an Admissions Operations Specialist to support undergraduate and graduate admissions processing, ensuring accuracy and timeliness of transcripts and documents. You will manage data, perform data cleanup, and support enrollment processes using Banner 9 and EMP.

Scope includes university-wide review of transcripts and immunization records, eligibility verification, data integrity, and reporting to aid enrollment

Qualifications

• Bachelor’s degree from an accredited institution is required.
• Two years of experience in admissions, enrollment management, student services, records processing, data management, or related customer service environment.
• Preferred fields include Business Administration, Computer Science, Education, or related field.
• Familiarity with day-to-day functions of a higher education institution and knowledge of admissions operations.

Responsibilities

• Manage daily admissions operations with accurate processing of applications and records.
• Review applications and documents to verify admission eligibility and timely decisions.
• Process undergraduate and graduate admissions requirements per university policies.
• Upload and maintain admissions documents in the university CRM; track interactions and updates.
• Resolve data discrepancies and maintain data integrity across systems.
• Coordinate with faculty and staff across campuses to resolve issues and support enrollment.
• Generate and execute reports to support admissions operations and enrollment initiatives.
• Maintain knowledge of the full enrollment process and cross-train with Enrollment Management staff.

Skills

Experience in admissions

Data management

Records processing

Customer service

Knowledge of FERPA

Attention to detail

Education

Bachelor’s degree

Tools

Banner 9

Enrollment Marketing Platform (EMP)

CRM systems

Job description

• Bachelor’s Degree from an accredited institution.
• Two years of experience in admissions, enrollment management, student services, records processing, data management, or a related customer service environment.

Preferred

• Business Administration, Computer Science, Education, or related field.
• Knowledge of university admissions, enrollment, or student services operations and familiarity with the day-to-day functions of a higher education institution.
• Experience working in a higher education environment, particularly in admissions, registrar/records, financial aid, or enrollment services; experience working with student information systems, CRM platforms, or data management processes; experience supporting college students or applicants; and ability to travel or work occasional evenings and weekends as needed.

Summary

Function: The Admissions Operations Specialist provides operational support for undergraduate and graduate admissions and is responsible for the accurate, timely, and efficient processing of student applications and admissions documentation. The position manages incoming transcripts and other required admissions documents, performs data entry and data cleanup, maintains student records, and executes admissions-related processes within Banner 9 and the Enrollment Marketing Platform ( EMP ). The position monitors and processes undergraduate applications from initial inquiry through completion of the admissions process, ensuring that required documentation and admissions requirements are accurately recorded and appropriately processed. This position also serves a key role in maintaining data integrity and supporting the efficient operation of the admissions process.

Scope: Responsible university-wide for processing undergraduate and graduate admissions materials and maintaining accurate student records across Banner 9 and EMP . Reviews transcripts, immunization records, and other admissions documentation; verifies admission eligibility and enrollment requirements; resolves data discrepancies; maintains data integrity; and generates reports to support the enrollment process.

Essential Job Functions

• Manages daily admissions operations, ensuring accurate and timely processing of applications, documents, and applicant records in Banner 9 and EMP . |
• Reviews applications, transcripts, and supporting documentation to verify admission eligibility and process timely admission decisions. |
• Processes admissions requirements for undergraduate and graduate student populations in accordance with university policies and procedures.
• Uploads and maintains admissions documents in the university CRM ; documents student interactions and updates application records as needed. |
• Reviews and resolves data discrepancies, maintains data integrity, and performs data cleanup across admissions systems.
• Coordinates with university faculty and staff across campuses to resolve admissions-related issues and support enrollment processes.
• Generates and executes reports to support admissions operations, data accuracy, and enrollment initiatives.
• Maintains knowledge of the full enrollment process and cross-trains with other Enrollment Management staff to provide coverage and support as needed.
• Maintains regular and punctual attendance, completes required training and professional development, and provides scheduling or out-of-office information as required. |
• Protects student privacy and maintains confidentiality in accordance with FERPA and university policies. |
• Non-Essential: Participates in recruitment activities, enrollment events, and other university or college-wide initiatives; performs other duties as assigned by Enrollment Management leadership.