Admissions Data & Communications Processor

Entertimeonline; Bolivar (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

None

Job summary

Southwest Baptist University is seeking an Admissions Data Specialist to support the management of the Slate CRM and data processing for prospective students. You will handle information requests, evaluate transcripts and test scores, and assist with reporting and enrollment metrics across campuses.

The role requires a high school diploma, attention to detail, and ability to use Slate or Ellucian Colleague, plus strong customer service and integrity.

Qualifications

• High school diploma or GED required.
• Strong attention to detail and accuracy.
• Ability to operate enrollment software like Slate or Ellucian Colleague.
• Working knowledge of Microsoft Office suite.
• Provide high level customer service, confidentiality and professionalism.
• Commitment to university mission and integrity.

Responsibilities

• Assist in managing Technolutions Slate CRM and data processing.
• Process information requests from prospective students and partners.
• Evaluate admissions documents per university policies.
• Generate operational reports, mailing lists, dashboards, and enrollment metrics.
• Support data requests from admissions staff across campuses.
• Execute and monitor email, SMS, and print communications.
• Assist in administrative tasks for the Director of Admissions Data Processing & VP Enrollment Management.
• Ensure accuracy and integrity of student records; perform data validation and QA.
• Maintain FERPA compliance and confidentiality; adhere to university policies.
• Attend to regular attendance, punctuality, and other duties as assigned.

Skills

Attention to detail

Customer service

Communication

Professionalism

Integrity

Education

High school diploma or GED

Tools

Technolutions Slate

Ellucian Colleague

Microsoft Office

Job description

• Location 1600 University Avenue,Bolivar, MO, 65613,United States
• Employee Type Non-Exempt FT

Summary/Objective

• Assist in managing and maintaining Technolutions Slate Customer Relationship Management (CRM) Software
• Process information requests from prospective students, university friends, guidance counselors, parents, and churches
• Accurately process and/or evaluate admissions documents like transcripts or test scores in accordance with university policies
• Assist with generating operational reports, mailing lists, dashboards, and enrollment metrics as requested
• Support data requests from admissions staff from all campuses and other university departments such as the registrar, student life, and financial aid
• Execute and monitor email, SMS, and print communication campaigns to prospective students
• Assist in administrative tasks for the Director of Admissions Data Processing & Vice President for Enrollment Management
• Ensure the accuracy and integrity of student records through routine data validation, auditing, and quality assurance procedures
• Maintain compliance with FERPA and university policies regarding student records, data privacy, and confidentiality
• Demonstrate a Christian lifestyle consistent with the University's mission and values and adherence to Southwest Baptist University’s Principles and Expectations
• Maintain regular attendance and punctuality
• Perform other duties as assigned

Supervisory Responsibility

None

Position Requirements

Education, training, or experience needed to effectively perform the job. An equivalent combination of education, training, and experience will be considered. Knowledge, skills, and abilities may be representative, but not all-inclusive, of those commonly associated with this position.

Required

• A high school diploma or GED
• Strong attention to detail and accuracy.
• Ability to operate (or willingness to learn) technical enrollment software like Technolutions Slate or Ellucian Colleague
• Ability to operate standard office equipment such as copiers, scanners, printers, and related technology.
• A working knowledge of Microsoft Office
• Ability to provide a high level of customer service, confidentiality, and professionalism
• Strong commitment to personal and professional integrity, growth, and development
• Affirms without reservation the University’s Mission, Vision, and Core Values

Preferred

• Prior experience with Technolutions Slate or similar CRM
• 2 or more years of office management and/or customer relations
• Thorough understanding of a Christian, liberal arts mission and education
• Ability to relate to and communicate effectively with internal and external constituents of various levels and diverse backgrounds
• Excellent written and verbal communication skills

Knowledge or atmospheric conditions commonly associated with the performance of the functions of this job

• Typical office environment. Must be available to work varied hours and attend activities away from the office.

Physical Abilities

• Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
• Must be able to sit or stand for extended periods of time.
• Occasionally move about the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as a copy machine and computer printer.