Admissions Pro for Pediatric Home Care | PTO & Tuition Help

Pediatric Home Service, Inc.; Houston (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PTO

401(k) matching

Tuition reimbursement

Professional development

Health insurance

Disability & Life insurance

Job summary

Pediatric Home Service, Inc. is seeking a full-time Admissions Representative in Houston, TX to join our patient-centered team. You will handle DME intake, process referrals, and coordinate the CS helpdesk to ensure smooth operations for medically complex children and their families.

The role emphasizes strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while maintaining compassionate service standards.

Qualifications

• High school diploma or 16 months of related experience and/or training.
• DME intake/admissions experience preferred.
• Exceptional organization, multi-tasking, problem solving and communication; high initiative combined with a customer service mentality.
• Experience in Brightree EHR is a plus.

Responsibilities

• Performs intake of Durable Medical Equipment (DME) through the Brightree database.
• Coordinates the New Product Request process.
• Coordinates activities of the Customer Service (CS) helpdesk.
• Performs duties of the Coordinator of the Day (COD).
• Obtains new patient referrals.
• Obtains insurance authorization information as required for products and services provided by PHS.
• Obtains ongoing patient supply orders.
• Obtains prescriber orders for products and services provided by PHS.
• Completes patient and prescriber information changes.
• Maintains all patient information on an ongoing basis.
• Coordinates intake process for specialized organizations.
• Supports evening and Saturday on-call staff.
• Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.

Skills

Organized

Multi-tasking

Communication

Keyboard skills

Education

High school diploma

Tools

Brightree EHR

Job description

Pediatric Home Service, Inc. is seeking a full-time Admissions Representative in Houston, TX to join our patient-centered team. You will handle DME intake, process referrals, and coordinate the CS helpdesk to ensure smooth operations for medically complex children and their families.

The role emphasizes strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while maintaining compassionate service standards.