Admissions Manager

BrightSpring Health Services; Dallas (TX); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits

Career growth opportunities

Work life balance

Job summary

Rehab Without Walls Neuro Rehabilitation in Irving, TX seeks an experienced Admissions Manager to serve as the frontline advocate for patients and families. This full‑time role focuses on admissions workflow, referrals, pre‑screening, and coordination with clinical teams.

You will check benefits with commercial payers, handle pre‑admission paperwork, supervise field staff, and ensure compliant, timely admissions while upholding HIPAA and quality standards.

Qualifications

• Bachelor's Degree in Nursing or health care field; related admissions and medical insurance experience may substitute.
• Minimum 3 years' experience working in rehabilitation or healthcare setting
• Strong knowledge of rehabilitation operations and third-party payer reimbursement
• Proficient data entry and computer skills including Microsoft Word and Excel
• Excellent negotiation, organization, problem-solving, decision making and communication skills
• Able to function in position with minimal supervision
• Effective and professional interpersonal, verbal, and written communication skills

Responsibilities

• Receives/responds to incoming calls from referral sources and consults with Director of Clinical Management to assess client needs and determine ability to meet them.
• Completes referrals by pre-screening, reports, proposals and pre-admission paperwork including authorization for payment.
• Oversees and supervises field staff assisting with the pre-screening process.
• Accesses account information and terms of contracts or past payer agreements as appropriate.
• Consults with third party representatives regarding client benefit coverage and negotiates reimbursement levels with payers.
• Maintains relationships with referral sources and payer case managers; tracks satisfaction and conversion.
• Participates in performance improvement activities and ensures compliance with policies and HIPAA.
• Participates in quarterly growth planning and supervises direct reports.

Skills

Negotiation

Organization

Communication

Problem solving

Decision making

Verbal communication

Written communication

Education

Bachelor's Degree in Nursing or health care field

Tools

Microsoft Word

Excel

Job description

Admissions Manager

Job Locations: US-TX-DALLAS

• ID: 2026-196425
• Line of Business: Rehab Without Walls Neuro Rehabilitation
• Position Type: Full-Time
• Pay Min: USD $52,000.00/Yr.
• Pay Max: USD $63,320.00/Yr.

Our Company

Rehab Without Walls Neuro Rehabilitation

Overview

We are seeking an experienced Admissions Manager to be the frontline advocate for our patients and their families!

• Position: Admissions Manager- Full Time
• Location: On-site 8222 Belt Line Rd #150; Irving, TX 75063
• Schedule: Monday - Friday
• Need Commercial Insurance/Admissions Experience; OTA/PTA/SLP-A are welcome to Apply

Who are we looking for:

• Are you passionate about making a difference in the lives of individuals recovering from brain injuries, complex injuries, and spinal cord injuries?
• Do you possess extensive experience in meticulously checking benefits and effectively liaising with commercial payers and workers' compensation programs?
• Are you excited about collaborating with a dynamic team of healthcare professionals, advocating passionately for the well-being of our patients?

What you will receive:

• Competitive compensation and benefits
• Salary with Full Benefits -
• Career growth and development opportunities
• Work life balance and flexibility

Responsibilities

• Receives/responds to incoming calls from referral sources/potential clients and exchanges information to identify the clients' needs and consults with Director of Clinical Management to determine the Company's ability to meet them.
• Completes all viable referrals by setting up and carrying out pre-screening assessments, completion of pre-screening reports, preparation of case proposals and other related pre-admission paperwork (i.e., obtains authorization for payment, coordinates availability of an appropriate treatment team).
• Oversees, directs and supervises field staff assigned in assisting with pre-screening process.
• Accesses national/state/company account information, including the account names and terms of contracts or other past payer agreements, as appropriate.
• Consults with third party representatives regarding client benefit coverage, client financial responsibility, company service authorization and specific reimbursement procedures. Presents company's services, interprets potential reimbursement options, and negotiates reimbursement levels with third party payer.
• Contacts referral sources to advise them of case acceptance and provides information on the clinical team responsible for client's case.
• Develops/maintains a working knowledge of all services/resources provided by the Company and services available within the community. Assists in identifying alternative community service sources when company solutions are not appropriate or available.
• Maintains relationships with standard referral sources and payer case managers. Contacts identified referral sources and seeks referrals as appropriate. Records outcome of calls and keeps the SAR informed. May assist CRM in other sales/marketing activities.
• Monitors/tracks referral sources' satisfaction levels, tracks/reports on conversion ratios and provides summary reports to management at requested intervals.
• Participates in performance improvement activities. Ensures the collection of data for improvement analysis and prepares reports for management, as needed.
• Implements/maintains, with the up-line management, operational processes to ensure compliance with Company policies, legal requirements and regulatory mandates.
• Adheres to and participates in Company's mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices.
• Participates in quarterly growth planning meetings/activities including discussions around staffing and recruitment needs.
• Performs all duties inherent in a supervisory role for any direct reports.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Bachelor's Degree in Nursing or health care field. Related admissions and medical insurance work experience of at least 5 years will be considered in place of degree.
• Minimum of 3-years' experience working in rehabilitation or healthcare setting
• Strong knowledge of rehabilitation operations and third-party payer reimbursement
• Proficient data entry and computer skills including Microsoft Word and Excel
• Excellent negotiation, organization, problem-solving, decision making and communication skills also required.
• Able to function in position with minimal supervision
• Effective and professional interpersonal, verbal, and written communication skills

About our Line of Business

Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visit www.rehabwithoutwalls.com. Follow us on Facebook and LinkedIn.

Salary Range

USD $52,000.00 - $63,320.00 / Year