Admissions & Outreach Navigator

College of Western Idaho; Nampa (ID); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (11%+)

HSA/FSAs

Life and disability insurance

Paid holidays

Job summary

College of Western Idaho is seeking an energetic Admissions Counselor to serve as a key ambassador across the Treasure Valley and beyond. The role blends outreach, event coordination, and student support to help prospective students navigate admissions, onboarding, and available college resources.

The ideal candidate excels in communication, thrives in a fast-paced setting, and is prepared for evening, weekend, and regional travel within the service area.

Qualifications

• Associate degree and 1–3 years of experience in a community college setting preferred.
• Strong communication and writing skills, including public speaking and cross-cultural interaction.
• Experience with ERP systems (Ellucian Colleague or similar) preferred but not required.
• Bilingual (Spanish/English) preferred but not required.

Responsibilities

• Build recruitment pipelines and community partnerships with high schools, organizations, and events.
• Guide students through the enrollment journey with admissions guidance and onboarding support.
• Coordinate recruitment events, campus visits, Open Houses, orientations, and outreach activities.
• Manage recruitment operations and student data in CRM and SIS systems; monitor engagement metrics.
• Foster collaboration with Admissions, One Stop, and Enrollment & Student Services teams to support student success.

Skills

Customer service

Public speaking

Interpersonal skills

Writing skills

Education

Associate degree

Tools

Ellucian Colleague ERP

Job description

College of Western Idaho is seeking an energetic Admissions Counselor to serve as a key ambassador across the Treasure Valley and beyond. The role blends outreach, event coordination, and student support to help prospective students navigate admissions, onboarding, and available college resources.

The ideal candidate excels in communication, thrives in a fast-paced setting, and is prepared for evening, weekend, and regional travel within the service area.