ADMISSIONS COUNSELOR

College of Western Idaho; Nampa (ID); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (11%+)

HSA/FSAs

Life and disability insurance

Paid holidays

Job summary

College of Western Idaho is seeking an energetic Admissions Counselor to serve as a key ambassador across the Treasure Valley and beyond. The role blends outreach, event coordination, and student support to help prospective students navigate admissions, onboarding, and available college resources.

The ideal candidate excels in communication, thrives in a fast-paced setting, and is prepared for evening, weekend, and regional travel within the service area.

Qualifications

• Associate degree and 1–3 years of experience in a community college setting preferred.
• Strong communication and writing skills, including public speaking and cross-cultural interaction.
• Experience with ERP systems (Ellucian Colleague or similar) preferred but not required.
• Bilingual (Spanish/English) preferred but not required.

Responsibilities

• Build recruitment pipelines and community partnerships with high schools, organizations, and events.
• Guide students through the enrollment journey with admissions guidance and onboarding support.
• Coordinate recruitment events, campus visits, Open Houses, orientations, and outreach activities.
• Manage recruitment operations and student data in CRM and SIS systems; monitor engagement metrics.
• Foster collaboration with Admissions, One Stop, and Enrollment & Student Services teams to support student success.

Skills

Customer service

Public speaking

Interpersonal skills

Writing skills

Education

Associate degree

Tools

Ellucian Colleague ERP

Job description

Reports To:

Assistant Director, Admissions and Recruitment

Position Status:

Full-Time

Posted Pay Range:

$18.68 - $23.35

Are you passionate about helping students discover opportunities and achieve their educational goals? The College of Western Idaho (CWI) is seeking an energetic, student-focused Admissions Counselor to serve as a key ambassador for the College throughout the Treasure Valley and beyond. This role blends relationship-building, outreach, event coordination, and student support to help prospective students confidently navigate admissions, onboarding, and available college resources.

The ideal candidate is a strong communicator and relationship-builder who thrives in a fast-paced environment, enjoys engaging with diverse communities, and is excited to make a lasting impact on student success. Evening, weekend, and regional travel within CWI’s service area are part of this dynamic and rewarding opportunity.

About Us:

At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution.

Responsibilities:

Build Recruitment Pipelines & Community Partnerships

• Cultivate partnerships with high schools, community organizations, workforce agencies, and prospective student populations.
• Represent CWI at high school visits, college fairs, workforce events, campus events, and community outreach opportunities.
• Serve as a visible ambassador of the College by promoting CWI programs, opportunities, and student resources.
• Travel throughout assigned recruitment territories to strengthen community connections and support enrollment initiatives.

Guide Students Through the Enrollment Journey

• Conduct one-on-one admissions appointments, campus tours, classroom presentations, workshops, and recruitment sessions for students and families.
• Provide accurate guidance on admissions requirements, academic programs, financial aid processes, transfer pathways, and student resources.
• Support students through the admissions and onboarding process by delivering timely communication, follow-up, and referrals to campus services.
• Assist with orientation and new student onboarding efforts designed to promote student success and transition to college.

Coordinate Recruitment Events & Campus Experiences

• Coordinate and support campus visitation programs, admissions events, Open Houses, orientations, and outreach activities.
• Manage scheduling, event logistics, communication, and execution to ensure successful recruitment experiences.
• Prepare, transport, and set up recruitment materials, displays, and event equipment for outreach initiatives.
• Participate in occasional evening, weekend, and overnight recruitment activities as needed.

Manage Recruitment Operations & Student Data

• Document student interactions, outreach efforts, appointments, and follow-up activities in CRM and student information systems.
• Utilize recruitment technologies, reporting tools, virtual platforms, and databases to enhance student engagement and workflow efficiency.
• Assist with data collection, reporting, and assessment of recruitment initiatives and student engagement outcomes.
• Maintain calendars, outreach records, and operational communications to support efficient service delivery.

Foster Collaboration, Compliance & Student-Centered Service

• Partner with Admissions, One Stop, and Enrollment & Student Services teams to support recruitment and student success initiatives.
• Maintain current knowledge of admissions requirements, financial aid processes, institutional policies, and compliance standards.
• Participate in departmental meetings, professional development, committee work, and institutional initiatives.
• Demonstrate professionalism, cultural awareness, accountability, and a commitment to exceptional customer service for students, families, and community partners.

Minimum Qualifications:

• Associate degree
• 1-3 years of experience in a Community College setting preferably in the Dual Credit, Registrar’s, Admissions, Student Enrichment or Financial Aid office preferred.
• Strong technical abilities: database systems, presentation software, Microsoft Office suite or equivalent.
• Strong cross-cultural interpersonal and writing skills are necessary, including public
  speaking skills and ability to represent the college in a positive way to all populations.
• Experience with Ellucian Colleague ERP or other major ERP systems preferred but not required
• Bilingual (Spanish/English) preferred but not required

Additional Instructions for Applicants:

• Resume -Required: A current resume outlining relevant professional experience, education, and qualifications.
• Cover Letter - Required: A cover letter explaining your interest in the Admissions Counselor position and how your experience and skills align with the responsibilities of the role.
• Must be able to travel throughout the assigned recruitment territory and to off-site events as required. Reliable transportation to fulfill travel requirements is required.
• All candidates must reside within Idaho. Employment visa sponsorship is not available for this position.

Benefits:

• For more information on health insurance, including coverage details and plan summaries, visit www.OGI.Idaho.gov
• Retirement plans with employer contribution of over 11%
• Health Savings Accounts and Flexible Spending Accounts
• Employer-paid life insurance and short- and long-term disability insurance
• Eleven paid holidays per year (faculty may vary)
• Generous vacation and sick leave
• Paid Parental Leave
• Tuition discount on classes at CWI and other colleges

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.