Admissions & Outreach Coordinator – Long-Term Care

SAK Management; Cicero (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

SAK Management is seeking an Admissions/Marketing professional to support long-term care facilities. You will manage referrals, coordinate admissions, and build relationships with hospitals, physicians, social workers and discharge planners to secure new business.

The role requires coordinating paperwork, verifying payer sources, and ensuring timely open communication with the Admissions Director. Travel may be required to meet referral sources and facilities’ needs.

Qualifications

• Previous experience in Long Term Care, preferably in admissions and/or marketing
• Must be able to read, write, and speak the English language in an understandable manner
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel and the general public
• Must possess leadership and supervisory ability and willingness to work harmoniously with all personnel
• Must have patience, tact, cheerful disposition and enthusiasm
• Must be willing to travel

Responsibilities

• Answer referrals in a timely manner
• Work with physicians and hospital discharge planners to arrange a smooth transition to the facility
• Market the facility to referral sources to gain new business
• Build and maintain relationships with hospitals, physicians, social workers, discharge planners and other referral source
• Complete all admission paperwork for new admissions in a timely manner
• Ensure facility has all required paperwork for admission
• Verify payer sources and ensure referral is clinically approved prior to admission
• Receive and coordinate investigation/follow through of concerns to the Admissions Director/Administrator any complaints received and communicate
• Communicate effectively and consistently with the Director of Admissions
• Ensure resident, visitor and employee concerns are resolved in a timely manner and communicated to person who originated concern
• Promote good public relations within the community
• Obtain copies of insurance cards and OBRA screens for every admission
• Complete Passar requests as needed
• Background checks completed on all potential admissions
• Perform other related duties as assigned
• Preparing room for new admissions
• Greeting and following up with new admissions
• Census followup in morning meeting
• Filing paperwork timely and organized
• Preparing Charts for Medical Records request
• Uploading Admission documents in PCC
• Knowledge of Computer System
• Customer Service
• Other duties per Admission Director and Director of Nursing

Skills

Customer Service

Communication

Leadership

Problem solving

Decision making

Interpersonal skills

Travel willingness

Education

Bachelor's Degree

Tools

PCC software

Computer System Knowledge

Job description

SAK Management is seeking an Admissions/Marketing professional to support long-term care facilities. You will manage referrals, coordinate admissions, and build relationships with hospitals, physicians, social workers and discharge planners to secure new business.

The role requires coordinating paperwork, verifying payer sources, and ensuring timely open communication with the Admissions Director. Travel may be required to meet referral sources and facilities’ needs.