Admissions Operations Specialist | Flexible Hours

RPMGlobal; New Castle (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee Wellness Center

Employee Assistance Program (EAP)

Tuition benefits for part-time staff

Professional and personal development

Job summary

RPMGlobal in New Castle, PA is seeking an Admissions Operations Associate to support undergraduate and graduate programs. You will process documents, maintain records, and assist with events such as Open Houses, trainings, and student outreach.

The role requires strong data accuracy, confidentiality, and excellent communication. Proficiency in Microsoft Office, Banner SIS, and Recruit CRM is preferred; ability to work independently in a fast-paced environment is essential.

Qualifications

• Bachelor’s degree in business or technology preferred.
• 1–3 years of admissions or higher education experience required.
• Must be self-directed and able to make decisions independently.
• Strong communication and customer service skills are essential.
• Able to maintain professionalism and confidentiality.
• Flexible, adaptable, and able to handle changing priorities in a fast-paced environment.

Responsibilities

• Process and maintain admissions-related documents for designated programs (applications, transcripts, test scores, letters of recommendation).
• Scan and link documents using Banner Document Management, Banner SIS, and Recruit CRM.
• Maintain admissions records in the SIS/CRM and review data entry for accuracy.
• Conduct data audits and prepare summary reports; identify trends and resolve data integrity issues.
• Participate in trainings and university events (e.g., Open House).
• Promote a supportive environment for students, faculty, and staff.
• Perform other duties as assigned by management.

Skills

Attention to detail

Analytical

Organized

Communication skills

Customer service

Independent work

Problem-solving

Education

Bachelor’s degree in business or technology

Tools

Banner SIS

Recruit CRM

Microsoft Office

Job description

RPMGlobal in New Castle, PA is seeking an Admissions Operations Associate to support undergraduate and graduate programs. You will process documents, maintain records, and assist with events such as Open Houses, trainings, and student outreach.

The role requires strong data accuracy, confidentiality, and excellent communication. Proficiency in Microsoft Office, Banner SIS, and Recruit CRM is preferred; ability to work independently in a fast-paced environment is essential.