Admissions Operations Lead - Residential Care

Advantage Behavioral Health Network; Donlontown (NJ); On-site; USD 65,000 - 70,000; Full time

Job summary

Advantage Behavioral Health Network in Evesham, NJ seeks an Admissions Manager to oversee the Residential Admissions process, triage and admit clients, and lead the admissions team. You will ensure operational excellence, staff development, and achievement of admissions goals.

Responsibilities include handling inquiries, determining eligibility with leadership, ensuring compliant documentation, and coordinating with clinical and outreach teams. Flexibility for after-hours work is required.

Qualifications

• Minimum 2–4 years in healthcare operations or admissions.
• Experience in customer service, staffing, and teamwork.
• Knowledge of Drug & Alcohol and Residential levels of care.
• Proficient with Microsoft Office and EMR systems.

Responsibilities

• Oversee daily Residential Admissions operations to ensure efficient processes.
• Manage admissions inquiries, screenings, evaluations, and referrals.
• Collaborate with the PAC Director and Admissions Director to determine eligibility.
• Ensure accurate documentation and compliance with policies/regulations.
• Recruit, hire, onboard, and develop Admissions staff; coach and mentor.
• Monitor pipelines, metrics, and census trends for improvements.
• Provide after-hours support and maintain department coverage as needed.

Skills

Leadership

Team management

Communication

Operations oversight

Staff development

Performance management

Problem solving

Education

High School diploma

Associate’s degree preferred

Job description

Advantage Behavioral Health Network in Evesham, NJ seeks an Admissions Manager to oversee the Residential Admissions process, triage and admit clients, and lead the admissions team. You will ensure operational excellence, staff development, and achievement of admissions goals.

Responsibilities include handling inquiries, determining eligibility with leadership, ensuring compliant documentation, and coordinating with clinical and outreach teams. Flexibility for after-hours work is required.