Admissions Navigator – Patient Access & Care Coordination

Acadia Healthcare; Fayetteville (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

Acadia Healthcare is seeking a clinical admissions professional for the Fayetteville facility. The role involves inquiries, assessments, and admissions, with a night-shift focus.

You will drive pre-admission assessments, communicate recommendations to patients and families, and collaborate with medical teams to ensure appropriate admissions and transfers. Responsibilities include insurance verifications, gathering documentation, and coordinating reviews to support continued treatment while

Qualifications

• Bachelor’s degree in Behavioral Science or related field preferred.
• One+ year experience in a clinical admissions/observational role preferred.
• CPR and de-escalation training required or provided on hire.

Responsibilities

• Facilitate admissions and assessments for incoming patients.
• Respond to inquiries about the facility within policy timeframes.
• Schedule and complete pre-admission assessments and communicate recommendations.
• Collaborate with facility medical and psychiatric personnel for admissions.
• Coordinate admission and transfer between levels of care.
• Perform insurance benefit verifications and share info with patient/family.
• Ensure admission docs are gathered and secure pre-authorization.
• Assist therapists with concurrent insurance reviews for continued care.
• Coordinate peer-to-peer reviews and share outcomes with the treatment team.
• Provide ongoing assessment of patient status in admissions.
• Communicate treatment recommendations to treatment teams.
• Demonstrate empathy, professionalism, and prioritize patient safety.

Skills

Clinical experience

Communication skills

Customer service

Interdisciplinary collaboration

Urgency & safety focus

Education

Bachelor’s degree in Behavioral Science / Social Services

RN with Associate's degree in nursing (minimum)

LPN/LVN training program (minimum)

Job description

Acadia Healthcare is seeking a clinical admissions professional for the Fayetteville facility. The role involves inquiries, assessments, and admissions, with a night-shift focus.

You will drive pre-admission assessments, communicate recommendations to patients and families, and collaborate with medical teams to ensure appropriate admissions and transfers. Responsibilities include insurance verifications, gathering documentation, and coordinating reviews to support continued treatment while