Admissions/Marketing Director

SanStone Health & Rehabilitation; Southern Pines (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health insurance

401K with employer match

Dental and vision insurance

Tuition reimbursement

Flexible schedule

Job summary

SanStone Health & Rehabilitation seeks an Admissions & Marketing Director for The Lodge at Sandhills Carolina in Pinehurst, NC. Lead marketing initiatives, build hospital/referral relationships, and guide residents and families through admissions.

The ideal candidate has SNF/LT Care exposure, strong sales and customer service, and a passion for seniors. You will join a team dedicated to compassionate care and community engagement.

Qualifications

• Experience in Skilled Nursing/Long Term Care preferred.
• Ability to grow business via relationships with medical facilities and referral sources.
• Passion for working with seniors with strong customer service and marketing skills.

Responsibilities

• Market the facility to local hospitals and discharge planners.
• Proactively respond to inquiries from families and referral sources.
• Serve as liaison with residents and families on services.
• Assist in promoting employee engagement and recruiting.
• Conduct admissions tours and maintain marketing materials.
• Ensure admissions paperwork is completed accurately and timely.
• Maintain occupancy census data and report upcoming admissions.
• Ensure compliance with Medicare/Medicaid regulations.

Skills

Marketing

Sales

Customer service

Community relations

Job description

Be a part of something new at The Lodge at Sandhills Carolina! Our brand-new, state-of-the-art facility in Pinehurst, North Carolina (NC), was thoughtfully designed to redefine care through exceptional hospitality, innovative services, and a welcoming environment for both residents and team members. We are currently seeking an Admissions & Marketing Director to join our dedicated team of healthcare professionals.

Benefits include:

• Competitive Pay, commensurate with experience
• Regular Employee Appreciation Events to include refreshments and gifts
• Fun and supportive work environment that encourages teamwork and collaboration
• Initial uniforms provided
• Flexible Work Schedule
• Career Growth and Training Opportunities
• Paid Time Off and 8 Paid Holidays
• New health insurance plans to include a prescription plan, FSA, and HSA plans
• Dental and Vision insurance
• 401K with employer match
• Tuition Reimbursement Programs

Responsibilities include:

• Participate in marketing the facility to local hospitals by developing working relationships with discharge planners, physician practices, and home health agencies.
• Proactively reach out to and respond to inquiries from hospital discharge planners, families, and other referral sources
• Serve as the initial liaison with residents and families on facility services.
• Assist in promoting employee engagement and recruiting.
• Speak with residents’ representatives to obtain necessary personal and financial data to determine eligibility for admission.
• Conduct tours of the skilled nursing facility/rehab area. Maintain a model room and update marketing materials for facility social media and various advertisements.
• Assign accommodations for new admissions related to nursing care needs, resident/family preferences, availability of space, and other information.
• Ensure all admissions paperwork is completed thoroughly, accurately, and timely.
• Maintain records of admissions and discharges and compile occupancy census data.
• Participate in meetings to alert appropriate staff members of projected admissions, room changes, and discharges.
• Maintain knowledge of Medicare & Medicaid regulations to ensure services are compliant with professional boarding standards, state, and federal regulatory requirements.

Qualifications:

• Skilled Nursing Facility/Long Term Care experience is preferred.
• Ability to grow business in the community through relationships with medical facilities, physicians, hospitals, and other medical groups.
• Possess the ability to deal tactfully with personnel, residents, visitors, and the public.
• The ideal candidate should have a passion for working with seniors, outstanding customer service skills, and marketing and sales experience.

At SanStone Health & Rehabilitation, we offer employment opportunities in NC that are filled with purpose. We are an organization that is dedicated to making a difference in our industry and caring as passionately for our employees as we do our residents.