Admissions Intake Coordinator - Rehab Access & Scheduling

Avenues Recovery Center; Norfolk (VA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Short-Term Disability

Long-Term Disability

Employer-Paid Life and AD&D

HRSA student loan repayment

Job summary

Avenues Recovery Center in Norfolk, VA is seeking an Intake Coordinator to support admissions, scheduling, and coordination with clinical staff.

You will work closely with the admissions call center, transportation arrangements, and insurance needs, while building trust with clients to facilitate smooth transitions into treatment.

This full-time role offers a comprehensive benefits package, competitive hourly pay, and opportunities to grow within a nationwide network.

Qualifications

• High School Diploma or GED required.
• Minimum one year experience in treatment industry preferred.
• CSAC or CSAC-S preferred.
• Exceptional oral and written communication skills.
• Excellent collaborative and interpersonal skills.
• Keen judgement and acute observational skills.

Responsibilities

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions.
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment.
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission.
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan.
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment.
• Communicate program features, services, and any requested information to those interested in treatment.

Skills

Oral and written communication

Interpersonal skills

Judgment and observation

Team collaboration

Attention to detail

Education

High School Diploma or GED

Job description

Avenues Recovery Center in Norfolk, VA is seeking an Intake Coordinator to support admissions, scheduling, and coordination with clinical staff.

You will work closely with the admissions call center, transportation arrangements, and insurance needs, while building trust with clients to facilitate smooth transitions into treatment.

This full-time role offers a comprehensive benefits package, competitive hourly pay, and opportunities to grow within a nationwide network.