Admissions & Intake Coordinator

Pikes Peak Post Acute; Post (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Pikes Peak Post Acute is seeking an Admissions Assistant to welcome new residents and coordinate their smooth transition. You will support the Admissions Coordinator and collaborate with nursing, social services, and admin teams to ensure efficient admissions, timely documentation, and accurate records.

Responsibilities include serving as the first contact for residents and families, scheduling admissions, handling insurance verifications, and providing tours.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills. Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Admissions experience

Healthcare knowledge

Medicare/Medicaid knowledge

Communication skills

Organizational skills

EHR proficiency

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

Pikes Peak Post Acute is seeking an Admissions Assistant to welcome new residents and coordinate their smooth transition. You will support the Admissions Coordinator and collaborate with nursing, social services, and admin teams to ensure efficient admissions, timely documentation, and accurate records.

Responsibilities include serving as the first contact for residents and families, scheduling admissions, handling insurance verifications, and providing tours.