Admissions Coordinator – Patient Experience & Tours

Pinnacle-Point-Wellness-; Riverside (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off (PTO)

Competitive Compensation

Job summary

Pinnacle Pointe Wellness & Rehabilitation is seeking an Admissions Coordinator to support our Admissions Leader with daily operations. This role focuses on healthcare marketing, patient interaction, and guiding families through the admissions process with care and professionalism.

You will coordinate admissions, marketing efforts, tours, and census development while ensuring a smooth, welcoming experience for prospective residents and their families.

Qualifications

• Experience in healthcare services or long-term care.
• Excellent communication and customer service skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Maintain and update admissions guidelines, criteria, policies, and procedures.
• Serve as a primary point of contact for walk-in, phone, and electronic inquiries.
• Conduct facility tours for prospective residents, families, and referral sources.
• Promote programs and services through internal and external marketing efforts.
• Coordinate with hospitals, nursing staff, and e-discharge systems to gather clinical information.
• Verify financial and insurance eligibility prior to admission.

Skills

Communication

Customer service

Organization

Multitasking

Job description

Pinnacle Pointe Wellness & Rehabilitation is seeking an Admissions Coordinator to support our Admissions Leader with daily operations. This role focuses on healthcare marketing, patient interaction, and guiding families through the admissions process with care and professionalism.

You will coordinate admissions, marketing efforts, tours, and census development while ensuring a smooth, welcoming experience for prospective residents and their families.