Admissions & Guest Experience Associate - Flexible Schedule

Six Flags New England; Agawam (MA); On-site; USD 17,000 - 24,000; Full time

Job summary

Six Flags New England is hiring an Admission team member to create a welcoming first impression and drive ticket and pass sales. You will engage guests, process admissions, and assist with season passes while upholding park policies and delivering great guest experiences.

This role requires strong communication, ability to work in a fast-paced environment, and a willingness to work evenings, weekends, and holidays. Pay starts at $15.00 per hour and involves standing for long periods.

Qualifications

• Excellent customer service and professional demeanor.
• Clear and effective written and verbal communication.
• Experience using POS systems and selling tickets or passes is a plus.
• Ability to handle busy periods with a positive attitude.
• Ability to work in a fun, fast-paced environment.
• Willingness to work evenings, weekends, and holidays.
• Must be able to stand for long periods and perform physical tasks.

Responsibilities

• Welcoming and greeting all guests that enter and exit the park.
• Taking tickets or season passes for each guest entering the park.
• Operating the computerized season pass system and processing season passes.
• Addressing guest questions and concerns regarding park policies and procedures, ticketing and season pass information, and general inquiries.
• Selling park admission tickets using a computerized point of sale system.
• Completing accurate toll plaza transactions for cars entering the parking lot.
• Maintaining a clean and safe work environment.
• Enforcing all Six Flags New England policies.
• Assisting in other areas of the Admissions department, including ticket taking, ticket selling, season pass processing, and toll operations.
• Performing other incidental and related duties as required and assigned.
• Operate Point of Sale (POS) cash registers, processing transactions and discounts

Skills

Customer service

Communication skills

POS systems

Ticketing

Sales

Teamwork

Flexible schedule

English language

Physical stamina

Job description

Six Flags New England is hiring an Admission team member to create a welcoming first impression and drive ticket and pass sales. You will engage guests, process admissions, and assist with season passes while upholding park policies and delivering great guest experiences.

This role requires strong communication, ability to work in a fast-paced environment, and a willingness to work evenings, weekends, and holidays. Pay starts at $15.00 per hour and involves standing for long periods.