Admissions Growth Lead – Empathy-Driven Pathways

Kalesta Healthcare Group; Bremerton (WA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

PTO

Competitive compensation package

Growth opportunities

Collaborative environment

Job summary

Willow Creek is seeking a driven Admissions Director to grow census and welcome families navigating tough care decisions with empathy and clarity from inquiry to move-in. You’ll build relationships with discharge planners, physicians, hospitals, and community partners, lead the admissions journey, and represent the community at events and tours.

This collaborative role offers growth, a supportive team, and a competitive compensation package, plus health benefits, PTO, and professional

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of marketing in the skilled nursing industry.
• Exceptional sales, communication and customer service skills — empathy is a must.
• Fluent verbal communication in English.
• Comfortable with basic math (add/subtract/multiply/divide using whole numbers, fractions, decimals, weights, and volumes).
• No license required.

Responsibilities

• Drive census growth through relationship-building with discharge planners, physicians, hospitals, and community referral sources.
• Manage the admissions process from first inquiry to move-in, guiding families with clarity and compassion.
• Represent Willow Creek at community events, tours, and networking opportunities to build our referral pipeline.
• Communicate effectively with patients, families, physicians, staff, and outside agencies throughout the admissions journey.
• Track inquiries and conversions, using basic math (weights, volumes, fractions, whole numbers) as needed for reporting and unit conversions.
• Serve as a trusted, empathetic point of contact for families evaluating care options.

Skills

Marketing experience

Sales

Communication

Customer service

Empathy

English fluency

Education

High school diploma or equivalent

Job description

Willow Creek is seeking a driven Admissions Director to grow census and welcome families navigating tough care decisions with empathy and clarity from inquiry to move-in. You’ll build relationships with discharge planners, physicians, hospitals, and community partners, lead the admissions journey, and represent the community at events and tours.

This collaborative role offers growth, a supportive team, and a competitive compensation package, plus health benefits, PTO, and professional