Admissions & Enrollment Specialist

California State University - East Bay; Hayward (CA); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

CalPERS retirement

401k

457 plan

403(b)

Dependent care

Health care reimbursement

Life insurance

Vacation & sick leave

Holidays

Personal holiday

Tuition waiver

Job summary

Cal State East Bay in Hayward, CA seeks an Admissions Processor to perform professional admissions processing and applicant support in line with CSU and campus guidelines.

Responsibilities include reviewing applications, evaluating routine admissions criteria, communicating with applicants, and assisting with transfer credit review; experience with transcript handling and residency determination is valued.

Qualifications

• Equivalent of one (1) year of experience in professional Student Services work at the entry trainee level.
• Equivalent amounts of graduate level job-related education may be substituted for the required experience.
• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Responsibilities

• Download daily reports and/or workflow assignments.
• Review transcripts and documents and update coding in PeopleSoft.
• Notify appropriate staff if duplicate records are found.
• Prepare incoming mail/documents for imaging.
• Review transcripts for accuracy and completeness.
• Perform data entry of transcripts proactively and upon requests.
• Respond to applicant inquiries on the phone through various department email accounts.
• Communicate admission requirements and other pertinent information to high school and college counselors in individual or group settings as needed.
• Participate in campus events including but not limited to Preview Day, Welcome Day, Orientation, and related activities that may be on and off campus.
• Request and review residency documentation and determine residency status by applying established CSU and campus policies, procedures and guidelines; refer complex cases to designated higher-level staff for review and determination.
• Evaluate routine applications and determine admission eligibility by applying established CSU and campus admission criteria, including prescribed GPA calculations and college preparatory requirements. Refer applications involving exceptions, unusual circumstances, conflicting information, or interpretation of policy to designated higher-level staff for review and determination.
• Evaluate transfer credit from test scores (Advanced Placement, etc.) and/or accredited colleges in accordance with established CSU and campus guidelines and articulation agreements, referring complex or non-routine cases to designated higher-level staff.
• Provide information and guidance to denied applicants regarding identified deficiencies, established options and reapplication requirements.
• Provide basic information to prospective and current students needed to successfully prepare for admission, apply, or progress as a CSUEB student.
• Identify potential candidates who would benefit by participation in special admission programs.
• Following general CSU and campus policies for the assignment of transfer credit, apply established articulation and transfer credit guidelines to identify requirements satisfied by transfer coursework.

Job description

Cal State East Bay in Hayward, CA seeks an Admissions Processor to perform professional admissions processing and applicant support in line with CSU and campus guidelines.

Responsibilities include reviewing applications, evaluating routine admissions criteria, communicating with applicants, and assisting with transfer credit review; experience with transcript handling and residency determination is valued.