Admissions Director: Growth & Referrals Champion

Topaz Fiscal Services; Middleburg (FL); On-site; USD 75,000 - 120,000; Full time

Job summary

Topaz Fiscal Services is seeking an Admissions Director in Florida to oversee referrals, admissions and related coordination across marketing, admin and clinical teams. The role ensures smooth inquiry-to-admission flow and meeting census goals while maintaining high-quality customer interactions.

The position requires leadership of admissions staff, collaboration with center leadership, and adherence to facility policies. Salary reflects regional standards and full-time responsibilities.

Qualifications

• Experience in admissions, referrals or patient services is preferred.
• Ability to manage inquiries, admissions decisions and timelines.
• Strong customer service and communication skills.
• Proven ability to train and coach staff.
• Experience coordinating with marketing and administrative teams.

Responsibilities

• Maintain records of referrals and admissions activity.
• Assess inquiries and respond following protocol; communicate admission decisions.
• Oversee pre-admission processes and admission intake.
• Ensure staff are informed of incoming admissions and TAT goals.
• Direct daily activities of Admission Coordinator/Concierge staff.
• Collaborate with Marketing Liaison to follow up on referrals.
• Provide staff training and performance feedback.
• Support census goals and occupancy targets.

Skills

Record keeping

Referral management

Admissions processing

Customer service

Team leadership

Training and coaching

Job description

Topaz Fiscal Services is seeking an Admissions Director in Florida to oversee referrals, admissions and related coordination across marketing, admin and clinical teams. The role ensures smooth inquiry-to-admission flow and meeting census goals while maintaining high-quality customer interactions.

The position requires leadership of admissions staff, collaboration with center leadership, and adherence to facility policies. Salary reflects regional standards and full-time responsibilities.