Admissions Director

Complete Care - Wisconsin; Waupun (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Great team culture

Beautiful work environment

Competitive compensation

Flexible schedule

Generous PTO

Job summary

Complete Care in Wisconsin is seeking an Admissions Director to lead the admissions process, drive census growth, and build strong relationships with referral sources. This fast-paced role requires exceptional organization and a passion for serving the elderly.

You will manage the full admissions cycle, collaborate with hospital partners, conduct outreach and tours, coordinate hand-offs with clinical teams, and report on admissions metrics weekly to track progress.

Qualifications

• Passion for service in senior care and a desire to work with the elderly and their families.
• Strong knowledge of healthcare admissions processes, including screening, documentation, and insurance verification.
• Ability to thrive in a fast-paced environment with multiple daily admissions.
• Comfortable using EMR systems and leading teams.
• Excellent interpersonal and leadership skills with ability to build trust with internal and external stakeholders.
• Commitment to confidentiality, safety, and regulatory compliance.

Responsibilities

• Admissions Management: Coordinate the full admissions process in a high-volume setting, respond to inquiries, screen applicants, and ensure paperwork is completed.
• Relationship Building: Develop and maintain strong relationships with hospitals, physicians, social workers, and referral sources to ensure inquiries.
• Marketing and Outreach: Represent the facility at events and tours to promote services.
• Team Collaboration: Work with department heads to ensure smooth transitions for new residents and coordinate hand-offs.
• Reporting: Prepare and analyze weekly admissions and referrals reports to track census goals.

Skills

Healthcare admissions

Relationship building

Leadership

Communication

EMR familiarity

Tools

EMR systems

Job description

Complete Care is a revered pillar in the community, dedicated to a singular, profound goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are actively seeking a compassionate and dedicated Admissions Director to join our growing team.

The Admissions Director is a vital leadership role responsible for overseeing and directing the admissions process to achieve census growth and maintain strong relationships with referral sources. This is a fast-paced environment—averaging 2-3 admissions per day—where you will be joining a great team of professionals. The ideal candidate is a skilled relationship builder who genuinely enjoys serving the elderly and ensures every resident’s journey begins with excellence.

Key Responsibilities

Admissions and Census Growth

• Admissions Management: Coordinate the full admissions process in a high-volume setting. You will respond promptly to inquiries, screen potential residents against admission criteria, and ensure all necessary paperwork (applications, contracts, insurance details) is completed accurately.
• Relationship Building: Develop and maintain strong, positive relationships with local hospitals, physicians, social workers, and other community referral sources to ensure a steady stream of new resident inquiries.
• Marketing and Outreach: Represent the facility professionally at marketing events, networking opportunities, and tours to promote the facility’s specialized programs and services.
• Team Collaboration: Work closely with facility department heads to ensure a smooth and successful transition for new residents, including coordinating room readiness and clinical hand-offs.
• Reporting: Prepare and analyze weekly reports on admissions and referrals to track progress toward census goals and identify market trends.

Qualifications And Skills

• Passion for Service: A sincere heart for senior care and a desire to work closely with the elderly and their families.
• Admissions Expertise: Strong knowledge of healthcare admissions processes, including screening, documentation, and insurance verification.
• High Energy: Ability to thrive in a fast-paced environment with multiple daily admissions.
• Technical Proficiency: Comfortable using EMR (Electronic Medical Records) systems.
• Communication: Excellent interpersonal and leadership skills with the ability to build trust quickly with internal staff and external stakeholders.
• Professionalism: A commitment to confidentiality, safety, and regulatory compliance.

Benefits

We value our employees and offer a comprehensive benefits package designed to support your well-being and professional aspirations:

• Great Team Culture: Join a supportive, collaborative group of professionals dedicated to the same mission.
• Beautiful Work Environment: Work in a well-maintained facility designed for resident comfort and staff efficiency.
• Competitive Compensation: Receive highly competitive wages and a robust benefit package that reflects your expertise.
• Flexible Schedule: Benefit from a schedule that helps you maintain a healthy work-life balance.
• Generous Paid Time Off (PTO): Plenty of time to recharge and spend time on what matters most to you.

Complete Care is an equal opportunity employer.

Are you ready to make a meaningful difference in the lives of our residents every single day?

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