Admissions Director

Complete Care - Wisconsin; Madison (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Great Team Culture

Beautiful Work Environment

Competitive Compensation

Flexible Schedule

Generous PTO

Job summary

Complete Care is seeking a compassionate Admissions Director to lead the admissions process and drive census growth. The role focuses on building strong referral relationships, coordinating high-volume admissions, and ensuring a smooth transition for residents.

The ideal candidate excels in fast-paced environments, has healthcare admissions expertise, and is skilled at EMR systems, with a dedication to serving the elderly and their families.

Qualifications

• Passion for senior care and serving the elderly.
• Strong knowledge of healthcare admissions processes, screening, documentation, and insurance verification.
• Thrive in a fast-paced environment with multiple daily admissions.
• Experience using EMR/EHR systems for admissions workflows.
• Excellent interpersonal and leadership skills to build trust with staff and stakeholders.
• Commitment to confidentiality, safety, and regulatory compliance.

Responsibilities

• Admissions Management: coordinate the full admissions process in a high-volume setting and ensure all paperwork is completed accurately.
• Relationship Building: maintain relationships with hospitals, physicians, social workers and other referral sources.
• Marketing and Outreach: represent the facility at events, networking opportunities, and tours to promote programs and services.
• Team Collaboration: work with department heads to ensure smooth transitions and room readiness.
• Reporting: prepare weekly admissions and referrals reports and track census progress.

Skills

Passion for Service

Admissions Expertise

High Energy

EMR

Communication

Professionalism

Tools

EMR systems

Job description

Complete Care is a revered pillar in the community, dedicated to a singular, profound goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are actively seeking a compassionate and dedicated Admissions Director to join our growing team.

The Admissions Director is a vital leadership role responsible for overseeing and directing the admissions process to achieve census growth and maintain strong relationships with referral sources. This is a fast-paced environment—averaging 2-3 admissions per day—where you will be joining a great team of professionals. The ideal candidate is a skilled relationship builder who genuinely enjoys serving the elderly and ensures every resident’s journey begins with excellence.

Key Responsibilities

Admissions and Census Growth

• Admissions Management: Coordinate the full admissions process in a high-volume setting. You will respond promptly to inquiries, screen potential residents against admission criteria, and ensure all necessary paperwork (applications, contracts, insurance details) is completed accurately.
• Relationship Building: Develop and maintain strong, positive relationships with local hospitals, physicians, social workers, and other community referral sources to ensure a steady stream of new resident inquiries.
• Marketing and Outreach: Represent the facility professionally at marketing events, networking opportunities, and tours to promote the facility’s specialized programs and services.
• Team Collaboration: Work closely with facility department heads to ensure a smooth and successful transition for new residents, including coordinating room readiness and clinical hand-offs.
• Reporting: Prepare and analyze weekly reports on admissions and referrals to track progress toward census goals and identify market trends.

Qualifications And Skills

• Passion for Service: A sincere heart for senior care and a desire to work closely with the elderly and their families.
• Admissions Expertise: Strong knowledge of healthcare admissions processes, including screening, documentation, and insurance verification.
• High Energy: Ability to thrive in a fast-paced environment with multiple daily admissions.
• Technical Proficiency: Comfortable using EMR (Electronic Medical Records) systems.
• Communication: Excellent interpersonal and leadership skills with the ability to build trust quickly with internal staff and external stakeholders.
• Professionalism: A commitment to confidentiality, safety, and regulatory compliance.

Benefits

• Great Team Culture: Join a supportive, collaborative group of professionals dedicated to the same mission.
• Beautiful Work Environment: Work in a well-maintained facility designed for resident comfort and staff efficiency.
• Competitive Compensation: Receive highly competitive wages and a robust benefit package that reflects your expertise.
• Flexible Schedule: Benefit from a schedule that helps you maintain a healthy work-life balance.
• Generous Paid Time Off (PTO): Plenty of time to recharge and spend time on what matters most to you.

Complete Care is an equal opportunity employer.

Are you ready to make a meaningful difference in the lives of our residents every single day?

9.30.26