Admissions Counselor, Undergraduate Admissions

Stevens Institute of Technology; Hoboken (NJ); On-site; USD 48,000 - 63,000; Full time

Job summary

Stevens Institute of Technology in Hoboken, New Jersey seeks an Admissions Counselor focused on first-year recruitment to support Undergraduate Admissions. You will manage a defined territory, represent the university at high schools, college fairs, and events, and counsel prospective students and families through the admissions process.

You will review applications holistically, collaborate across admissions teams, and use Slate CRM to track outreach and decisions.

Qualifications

• Bachelor's degree required.
• Valid driver's license.
• Excellent customer service and interpersonal skills.
• Strong written, verbal, and public speaking skills.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings and weekends for recruitment travel.
• Proficiency with Microsoft Office and Windows-based computer applications.

Responsibilities

• Manage an assigned first-year recruitment territory, developing and implementing strategic recruitment plans to meet enrollment goals.
• Represent Stevens Institute of Technology at high schools, college fairs, community based organizations, on-campus events, virtual programs, and other recruitment activities.
• Build and maintain strong relationships with prospective students, families, school counselors, community partners, and alumni.
• Counsel prospective students and families throughout the admissions process via email, phone, virtual appointments, and in-person meetings.
• Review undergraduate applications and supporting credentials, evaluate applicants holistically, and make admissions recommendations and decisions in accordance with university policies.
• Utilize Slate CRM to manage territory communications, recruitment activities, prospective student engagement, and application review.
• Analyze recruitment territory trends and enrollment data to identify opportunities and inform recruitment strategies.
• Demonstrates an appreciation for and experience utilizing technology and artificial intelligence (AI) to enhance operations, improve processes, increase efficiency and support innovation across the unit.
• Assist with planning and executing recruitment and yield initiatives, including open houses, admitted student programs, campus visits, virtual events, and other admissions programs.

Skills

Customer service

Interpersonal skills

Public speaking

Organizational skills

Teamwork

Flexibility

Communication

Education

Bachelor's degree

Tools

Slate CRM

Microsoft Office

Windows-based apps

Job description

Stevens Institute of Technology, a premier private research university located in Hoboken, New Jersey, overlooking the Manhattan skyline, is seeking a dynamic and student-focused Admissions Counselor to join the Office of Undergraduate Admissions. With a commitment to preparing over 8,000 undergraduate and graduate students for an increasingly complex and technology-driven world, Stevens leverages a multidisciplinary approach that integrates finance, computing, engineering, and the arts to address society's most pressing challenges through innovative teaching and research.

The Admissions Counselor is responsible for managing an assigned recruitment territory, representing Stevens at recruitment events, reviewing applications for admission, and supporting the university's enrollment goals. This role works collaboratively with colleagues across Undergraduate Admissions to recruit, evaluate, and enroll a talented and diverse incoming class while providing exceptional service to prospective students, families, school counselors, and campus partners.

Key Responsibilities

• Manage an assigned first-year recruitment territory, developing and implementing strategic recruitment plans to meet enrollment goals.
• Represent Stevens Institute of Technology at high schools, college fairs, community based organizations, on-campus events, virtual programs, and other recruitment activities.
• Build and maintain strong relationships with prospective students, families, school counselors, community partners, and alumni.
• Counsel prospective students and families throughout the admissions process via email, phone, virtual appointments, and in-person meetings.
• Review undergraduate applications and supporting credentials, evaluate applicants holistically, and make admissions recommendations and decisions in accordance with university policies.
• Utilize Slate CRM to manage territory communications, recruitment activities, prospective student engagement, and application review.
• Analyze recruitment territory trends and enrollment data to identify opportunities and inform recruitment strategies.
• Demonstrates an appreciation for and experience utilizing technology and artificial intelligence (AI) to enhance operations, improve processes, increase efficiency and support innovation across the unit.
• Assist with planning and executing recruitment and yield initiatives, including open houses, admitted student programs, campus visits, virtual events, and other admissions programs.
• Support recruitment efforts for special populations and strategic initiatives, including transfer, international, campus experience, pre-college, and other enrollment priorities as needed.
• Collaborate with colleagues across Undergraduate Admissions, the Division of Enrollment Management, and campus partners to provide a seamless experience for prospective students.
• Perform other duties as assigned.

Admissions Counselors will be expected to:

• Maintain confidentiality of student records in compliance with the Family Educational Rights and Privacy Act (FERPA).
• Support the university's commitment to inclusive excellence by fostering a welcoming and equitable admissions experience for all students.
• Demonstrate strong organizational skills, attention to detail, professionalism, and customer service while managing multiple priorities in a fast-paced environment.
• Travel extensively throughout assigned recruitment territories during peak recruitment seasons.

Minimum Qualifications

• Bachelor's degree.
• Valid driver's license.
• Excellent customer service and interpersonal skills.
• Strong written, verbal, and public speaking skills.
• Ability to work independently and collaboratively within a team environment.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings and weekends in support of recruitment travel, on-campus programs, and virtual events.
• Proficiency with Microsoft Office and Windows-based computer applications.

Preferred Qualifications

• One to three years of undergraduate admissions or related higher education experience (e.g., Admissions Counselor, Student Ambassador, Tour Guide, Orientation Leader).
• Experience managing a recruitment territory.
• Experience reviewing undergraduate applications in a holistic admissions process.
• Experience using Slate CRM.

Department Undergraduate Admissions Compensation Range

In compliance with the New Jersey Wage Transparency Act, the annual base salary range for this position is $47,600.00 - $63,466.67. This range represents the University's good faith estimate of possible compensation at the time of posting. Stevens Institute of Technology determines compensation based on factors including the position’s scope and responsibilities, the candidate’s experience, education, skills, internal equity, market data, and organizational considerations. The final salary will be set considering departmental budget, qualifications, and relevant credentials. This pay range represents base pay only and excludes additional forms of compensation, such as incentives, stipends, or other applicable pay components.

Benefits Guidebook

For a full overview of our benefits offerings, please refer to the Stevens Institute of Technology Benefits Guidebook, available at: Benefits Guidebook

EEO Statement

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status. Stevens is building a diverse faculty, staff, and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes. Stevens seeks candidates who will contribute to a welcoming and inclusive environment for all students, faculty and staff.

Jeanne Clery Disclosure

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. Click here for a copy of this report.

About the University

Stevens Institute of Technology is a premier, private research university in Hoboken, New Jersey, overlooking the Manhattan skyline. Stevens prepares its more than 8,000 undergraduate and graduate students for an increasingly complex and technology-centric world, leveraging finance, computing, engineering and the arts to confront the most challenging problems of our time with innovative teaching and research. The university is in the top 1% nationally of colleges with the highest-paid graduates.