Admissions Counselor II - PRN (WG)

Progressions; Willow Grove (PA); On-site; USD 32,000 - 40,000; Part time

Benefits offered by this job

Shift differential

401k eligible

Job summary

Malvern Health is seeking a part-time Admissions Counselor II to work at our Willow Grove campus. The role involves telephonic and in-person risk assessment, crisis intervention, and coordinating the referral and intake process.

You will complete data entry in the EMR, obtain insurance authorizations, and communicate with referral sources, families, patients and staff. A Master’s degree in Counseling, Psychology or Human Services, or equivalent licensure, is required; MS Office and EMR

Qualifications

• Master’s degree in Counseling, Psychology or Human Services field.
• Licensed RN or Masters in Social Work.
• Experience in risk assessment and crisis intervention preferred.
• Strong communication and documentation skills.

Responsibilities

• Identifies and assesses patients on admission and throughout treatment, with bio-psycho-social documentation.
• Responds to emergencies and directs appropriate actions.
• Greets patients and families, explains admissions process and services.
• Completes intake forms and enters data into EMR accurately.
• Obtains insurance authorizations and relays information to billing/utilization.
• Communicates clinical information for unit hand-offs and coordination with teams.

Skills

Interpersonal skills

Communication skills

Team orientation

Problem solving

Flexibility

Education

Master’s degree in Counseling, Psychology or Human Services field

Tools

MS Office

EMR experience

Billing software

Job description

Job Details

Level: Experienced
Job Location: Willow Grove - Willow Grove, PA 19090
Position Type: Per Diem
Education Level: Graduate Degree
Salary Range: $23.00 - $29.00
Job Shift: Varied

Malvern Treatment Centers is currently seeking a part time, Admissions Counselor II to work at our Willow Grove campus. The candidate would be committed to working every other Saturday and Sunday and every other Wednesday. This position is shift differential and 401k eligible.

Position Summary

Malvern Health is currently seeking a PRN Admissions Counselor II to work 11:00am-11:30pm on Saturdays and Sundays (every other weekend). The Admissions Counselor II provides telephonic and in person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, completes all required computer data entry, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff. The Admissions Counselor II also assists the Physician by providing face to face clinical assessments, including the history of presenting illness, family dynamics and supporting psychosocial information.

Summary of Essential Position Functions

• Identifies and provides written assessment of patients on admission and throughout treatment. Documents current needs/problems and past medical, psychiatric, drug and alcohol history. Assessment addresses bio-psychosocial needs. Completes a multi-disciplinary assessment when needed. Documents in electronic record as directed.
• Responds to and directs emergency situations as necessary.
• Greets family members and patients once they arrive. Escorts patients and family members to waiting room and explains to family members and patient the admissions process and services offered.
• Explains the consent and intake forms and obtains patient signatures for each form.
• Completes face to face assessment and intake interview and enters the information from the interview into the correct EMR fields.
• Obtains insurance authorizations from the insurance companies, and documents the authorization information accurately and relays the information to the appropriate department i.e.- billing, utilization management, and nursing.
• Informs patient and families of authorization or insurance recommendations.
• Communicates pertinent clinical information for unit hand-off.
• Works positively and cooperatively with other team members to facilitate good patient care. This includes clear interdepartmental communication to include notification to nursing and clinical aides of expected admissions time and notification to nursing of the substance the patient is using. Patient code is created.
• Participates in continuing education (in- services & other trainings) to reach professional growth.
• Follows all infection control practices.
• Prepares and certifies the accuracy of the midnight census.
• Performs other duties as assigned.

Supervisory Responsibilities

May give direction and provide feedback on the performance of clinical aides.

Line of Promotion

From this position: Admissions Manager/Shift Supervisor

Qualifications

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. This position requires individuals that are client focused; team oriented; great interpersonal and communication skills; flexible to sudden changes in workload, emergency or staffing; dependable; problem solving skills; focused on compliance and performance quality. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment and Hazards

No hazardous conditions. Weather protected. No hazardous conditions. Protected from weather conditions. Risk of exposure to communicable diseases. Possible exposure to intoxicated, disruptive and agitated patients.

Physical Requirements

Ability to communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 40 pounds. Intermittent sitting, standing, walking, bending, and stooping. Drug and alcohol free as evidence by negative results of post-offer, pre-employment urine drug screen.

Education and/or Experience

Master’s degree in Counseling, Psychology or Human Services field, licensed RN or Masters in Social Work.

Technical/Computer Skills

MS Office, billing software, telephone, and other office equipment. EMR experience preferred.

*Malvern Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.*