Admissions Coordinator - Kickstart a CDL Career

CDL schools LLC; Colorado Springs (CO); On-site; USD 38,000 - 48,000; Full time

Job summary

The CDL School in Colorado Springs is seeking an Admissions Coordinator to be an early touchpoint for prospective students. You will guide applicants through the admissions process, schedule appointments, and support enrollment with the Admissions team.

This role emphasizes communication, organization, and customer service as you handle calls, texts, and in-person interactions while maintaining accurate applicant data and assisting with paperwork and financing documentation.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Professional and confident telephone presence.
• Strong customer-service orientation.
• Good organizational skills and attention to detail.
• Ability to manage multiple priorities and follow through on commitments.
• Comfortable working with computers, web-based systems, and CRM platforms.
• Proficient computer skills with Microsoft Office and Web Based CRM
• Strong Customer service over the phone and in person

Responsibilities

• Respond to inbound calls, inquiries, and walk-in prospective students.
• Conduct outbound calls, appointment confirmations, text messages, and other follow-up communications.
• Help prospective students understand our CDL training programs and the admissions process.
• Schedule appointments and accurately track appointment activity, including shows and no-shows.
• Support Admissions Advisors with prospective students as they move from initial inquiry toward enrollment.
• Greet prospective students, current students, and guests professionally.
• Assist applicants with paperwork and collect required admissions documentation.
• Enter, upload, scan, and maintain accurate applicant and student information.
• Submit appropriate financing and loan documentation for processing.
• Maintain enrollment records and assist with collection of applicable payments and application fees.
• Support preparation of training rosters, student schedules, and internal appointments.
• Maintain organized paper and electronic student files.
• Work closely with Admissions, Training, Finance, and other team members to create a smooth student experience.
• Participate in meetings, training, and occasional company activities as required.
• Take on additional responsibilities as the organization grows.

Skills

Strong communication

Interpersonal skills

Telephone presence

Customer-service

Organizational skills

Multitasking

CRM platforms

Microsoft Office

Willingness to learn

Adaptable in fast-moving environment

Education

High school diploma or equivalent

Tools

CRM platforms

Microsoft Office

Web-based systems

Job description

The CDL School in Colorado Springs is seeking an Admissions Coordinator to be an early touchpoint for prospective students. You will guide applicants through the admissions process, schedule appointments, and support enrollment with the Admissions team.

This role emphasizes communication, organization, and customer service as you handle calls, texts, and in-person interactions while maintaining accurate applicant data and assisting with paperwork and financing documentation.