Admissions Coordinator - Administration

Touchstone Mental Health; Minneapolis (MN); On-site; USD 33,000 - 36,000; Part time

Job summary

Touchstone Mental Health is seeking an Admissions Coordinator (Administration) for a half-time role in Minneapolis, MN. The coordinator supports admissions for Residential Treatment Services, coordinates with referral providers, and maintains the electronic health record.

Responsibilities include answering inquiries, processing referrals, tracking referrals in the EHR and spreadsheets, and confirming insurance options. Excellent communication and attention to detail are required.

Qualifications

• Experience admitting patients, clients, or residents for services is required.
• Experience admitting patients, clients, or residents for behavioral health services is strongly preferred.
• Experience working with a variety of insurance options, including medical assistance, is required.
• Experience using an electronic health record, such as Credible, is required.
• Experience using Microsoft Excel and Microsoft Outlook are required.
• High attention to detail is required.
• Strong communication skills are required.

Responsibilities

• Provides general information via phone and email to community referral providers about services, eligibility, and bed availability for three programs.
• Provides information on referral submission via email or fax.
• Requests documentation via phone and email from community referral providers.
• Enters and tracks referrals in the electronic health record and spreadsheets.
• Confirms which insurance options, including medical assistance, are used by referrals.
• Determines eligibility of referrals and recommends for additional evaluation.

Skills

Communication

Attention to detail

Time management

Teamwork

Tools

Credible EHR

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admissions Coordinator - Administration

Half-Time 0.5 Minneapolis, MN, US

2 days ago Requisition ID: 1498

Admissions Coordinator

Pay Range: $24.00 to $26.00 an hour, based on qualifications

Schedule: 20 hours per week, scheduled during weekdays (Monday through Friday)

The Admissions Coordinator supports the admissions process for new residents receiving Residential Treatment Services, coordinates with community referral providers, provides updates to program leaders, and maintains a database within the electronic health record.

Main Responsibilities for Admissions Coordinator:

• Provides general information via phone and email to community referral providers about the services available, eligibility requirements, and bed availability for three programs.
• Provides specific information via phone and email to community referral providers about the process for submitting a referral via email or fax.
• Requests documentation via phone and email from community referral providers.
• Enters and tracks referrals in the electronic health record and spreadsheets.
• Confirms which insurance options, including medical assistance, are used by referrals.
• Determines eligibility of referrals and recommends referrals for additional evaluation.
• Discusses referrals being recommended for additional evaluation with the program supervisors and/or program directors.
• Completes the pre-admission process and gathers additional documentation for referrals being accepted for services.
• Updates community referral partners on the status of referrals.

Position Requirements for Admissions Coordinator:

• Experience admitting patients, clients, or residents for services is required.
• Experience admitting patients, clients, or residents for behavioral health services is strongly preferred.
• Experience working with a variety of insurance options, including medical assistance, is required.
• Experience using an electronic health record, such as Credible, is required.
• Experience using Microsoft Excel and Microsoft Outlook are required.
• High attention to detail is required.
• Strong communication skills are required.

Touchstone Mental Health Mission and Values:
Touchstone Mental Health provides innovative, person-centered services that foster hope, health and wellbeing.

• Dignity and respect are cornerstones of all our interactions.
• Diversity, equity and inclusion create a welcoming culture that reflects compassion and embraces differences.
• Innovation, excellence and collaboration in our work helps us set the standard for mental health services and assures safe and affordable housing for the people we serve.
• Person-centered approaches ensure that all people have the right to make informed choices about their lives.

Touchstone Mental Health is an Equal Opportunity Employer and is committed to building and maintaining a diverse staff that is representative of the communities we serve and live in. People of color and LGBTQ-Identified individuals are strongly encouraged to apply.