Admissions Coordinator

Aspire Senior Living; Webb City (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Aspire Senior Living in Webb City is seeking an organized, compassionate Admissions Coordinator to guide the admissions process from inquiry to resident placement. You will work closely with residents, families, hospitals, case managers, discharge planners, and referral partners to coordinate admissions and verify payer information.

The role emphasizes compassionate communication, accurate documentation, and collaboration with Nursing, Business Office, Social Services, and facility leadership to

Qualifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in healthcare, business, social services, or related field preferred.
• 1–3 years of admissions, healthcare intake, case management, referral coordination, or related experience preferred.
• Experience in skilled nursing, long-term care, senior living, rehabilitation, or another healthcare environment strongly preferred.
• Knowledge of Medicare, Medicaid, Managed Care, insurance verification, and authorization processes preferred.
• Experience with hospital referrals and discharge planners a plus.
• Strong customer service, relationship-building, and interpersonal skills.
• Excellent organizational skills with ability to manage multiple admissions, referrals, and priorities.
• Strong attention to detail and documentation accuracy.
• Ability to communicate compassionately with residents and families in sensitive situations.
• Professional and effective written and verbal communication skills.
• Proficiency with Microsoft Office and ability to learn EMR, CRM, and census-management systems.
• Ability to work collaboratively in a fast-paced healthcare environment.

Responsibilities

• Admissions & Resident Coordination
• Referral & Community Relationships
• Insurance & Financial Coordination
• Documentation & Compliance

Skills

Relationship-building

Customer service

Organizational skills

Healthcare intake

Communication

Education

High school diploma

Healthcare/business degree

Tools

EMR system

CRM system

Microsoft Office

Job description

Admissions Coordinator

Our Company

At Aspire Senior Living, our mission is to transform lives through Accountability, Service, Purpose, Integrity, Responsibility, and Excellence. With an unwavering commitment to our residents and an employee-focused approach, we create a brighter future for our communities and empower our team to deliver exceptional care and support.

Position Overview

Aspire Senior Living Webb City is seeking an organized, compassionate, and relationship-focused Admissions Coordinator to join our team.

The Admissions Coordinator manages the admissions process from initial referral or inquiry through resident admission, helping residents and families navigate an important transition with confidence and compassion.

This position serves as a key point of contact for prospective residents, families, hospitals, case managers, discharge planners, and other referral partners. The Admissions Coordinator works closely with Nursing, Business Office, Social Services, and facility leadership to coordinate admissions, verify payer information, maintain accurate documentation, and support the community's census and occupancy goals.

What You'll Do

• Admissions & Resident Coordination

• Referral & Community Relationships

• Insurance & Financial Coordination

• Documentation & Compliance

What We're Looking For

• High school diploma or equivalent required.

• Associate's or Bachelor's degree in healthcare, business, social services, or a related field preferred.

• 1–3 years of admissions, healthcare intake, case management, referral coordination, or related experience preferred.

• Experience in skilled nursing, long-term care, senior living, rehabilitation, or another healthcare environment strongly preferred.

• Knowledge of Medicare, Medicaid, Managed Care, insurance verification, and authorization processes is preferred.

• Experience working with hospital referrals and discharge planners is a plus.

• Strong customer service, relationship-building, and interpersonal skills.

• Excellent organizational skills with the ability to manage multiple admissions, referrals, and priorities simultaneously.

• Strong attention to detail and documentation accuracy.

• Ability to communicate compassionately with residents and families during sensitive or stressful situations.

• Professional and effective written and verbal communication skills.

• Proficiency with Microsoft Office and the ability to learn EMR, CRM, and census-management systems.

• Ability to work collaboratively in a fast-paced healthcare environment.

Help Make the Transition to Aspire a Positive One

For a new resident and their family, the Admissions Coordinator is often one of their first connections with our community.

We're looking for someone who understands that successful admissions aren't just about paperwork—they're about communication, relationships, responsiveness, and creating a welcoming experience from the very first conversation.

If you're organized, compassionate, and experienced in healthcare admissions or referral coordination, we'd love to meet you.

Accountability, Service, Purpose, Integrity, Responsibility, and Excellence.