Clinical Liaison

Heritage Senior Living; Malden (MO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive wage

401(k)

PTO & Holidays

Health/Dental/Vision & Life insurance

Maternity leave

Job summary

Aspire Senior Living is seeking a Clinical Liaison to support Southeast Missouri communities including Malden, Poplar Bluff, Advance and East Prairie. You will build and maintain relationships with hospitals, discharge planners, social workers, and other referral partners to facilitate admissions and smooth transitions of care.

The role is field-based with regular travel across the Southeast Missouri territory, focusing on promoting Aspire Senior Living's skilled nursing, rehabilitation, and

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, or related field preferred.
• 3–5 years of healthcare sales, marketing, admissions, business development, or related role.

Responsibilities

• Referral Development & Healthcare Partnerships
• Patient Admissions & Care Coordination
• Clinical Collaboration & Patient Advocacy
• Marketing, Outreach & Business Development
• Referral Tracking, Reporting & Compliance

Skills

Interpersonal skills

Communication skills

Relationship-building

Presentation skills

Time management

Problem solving

Analytical skills

Detail-oriented

Collaboration

Travel willingness

Education

Bachelor's degree

Job description

Clinical Liaison | Full-Time

Aspire Senior Living | Southeast Missouri Region

At Aspire Senior Living, our mission is to transform lives through Accountability, Service, Purpose, Integrity, Responsibility, and Excellence. With an unwavering commitment to our residents and an employee-focused approach, we strive to create a brighter future for our communities while empowering our team to deliver exceptional care and support.

Position Overview

Aspire Senior Living is seeking an experienced, motivated, and relationship-driven Clinical Liaison to support our Southeast Missouri communities: Advance, East Prairie, Malden, & Poplar Bluff.

The Clinical Liaison plays a vital role in building and maintaining strong relationships with hospitals, physicians, discharge planners, social workers, case managers, and other healthcare referral partners to facilitate appropriate patient admissions and seamless transitions of care.

This highly visible, field-based position is responsible for developing referral relationships, evaluating potential admissions, coordinating patient transitions, and promoting Aspire Senior Living's skilled nursing, rehabilitation, and long-term care services throughout the Southeast Missouri region.

The ideal candidate is a self-motivated healthcare professional with strong clinical knowledge, exceptional communication skills, and experience in healthcare marketing, admissions, or business development.

This position requires regular travel throughout the assigned Southeast Missouri territory.

Key Responsibilities

• Referral Development & Healthcare Partnerships

• Patient Admissions & Care Coordination

• Clinical Collaboration & Patient Advocacy

• Marketing, Outreach & Business Development

• Referral Tracking, Reporting & Compliance

Skills & Abilities

• Exceptional interpersonal, communication, presentation, and relationship-building skills.

• Strong understanding of healthcare referral processes, patient admissions, and transitions of care.

• Ability to independently manage multiple healthcare relationships and referral opportunities.

• Excellent organizational, time-management, and problem-solving skills.

• Strong attention to detail with the ability to review and interpret clinical documentation.

• Ability to collaborate effectively with clinical teams, facility leadership, and healthcare professionals.

• Strong analytical skills with experience tracking referral activity and performance metrics.

• Professional, dependable, self-motivated, and results-oriented.

• Compassionate approach when interacting with patients, residents, families, and healthcare partners.

• Ability to work independently while supporting regional and organizational goals.

• Comfortable working in healthcare environments where exposure to infectious diseases, odors, and other clinical conditions may occur.

Qualifications & Requirements

Education & Experience

• Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, or a related field preferred.

• 3-5 years of experience in healthcare sales, marketing, admissions, business development, or a related healthcare role.

• Previous experience working in a healthcare environment required.

• Experience in healthcare sales, marketing, or referral development strongly preferred.

• Skilled Nursing Facility (SNF), Sub-Acute Rehabilitation, or Long-Term Care (LTC) experience strongly preferred.

• Experience working with hospital discharge planners, case managers, physicians, and healthcare referral sources preferred.

• Knowledge of Medicare, Medicaid, healthcare reimbursement, and admission processes.

• Valid driver's license and reliable transportation required.

• Regular travel throughout assigned communities and healthcare referral markets.

Employee Benefits

Aspire Senior Living offers a comprehensive benefits package designed to support our employees personally and professionally.

• Competitive Wage Rates

• 401(k)

• Paid Time Off (PTO) & Holiday Pay

• Medical, Dental, Vision & Life Insurance + More

• NEW Paid Maternity Leave

• Advancement Opportunities

• Exclusive Aspire Senior Living Employee Perks