Admissions Coordinator

Complete Care - Wisconsin; Waukesha (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Complete Care at Kensington in Waukesha, WI is seeking an Admissions Coordinator to lead the admissions process and drive census growth. You will build relationships with hospitals, physicians and referral sources while guiding prospective residents through paperwork and insurance steps.

The role operates in a fast-paced setting, averaging 2-3 admissions per day, requiring a proactive approach, strong communication, and proficiency with EMR systems to ensure a smooth resident start and

Qualifications

• Minimum 1 year of long-term care admissions experience.
• Knowledge of insurance coverage and authorization processes.
• Strong service orientation toward seniors and families.
• Ability to work in a fast-paced, high-volume setting.
• Experience with EMR systems.

Responsibilities

• Admissions Management: coordinate the full admissions process in a high-volume setting.
• Relationship Building: develop and maintain relationships with local hospitals, physicians, social workers and referral sources.
• Marketing and Outreach: represent the facility professionally at events, networking opportunities and tours.
• Team Collaboration: work with department heads to ensure smooth transition for new residents and clinical hand-offs.
• Reporting: prepare and analyze weekly admissions and referrals reports to track census goals.

Skills

Relationship building

Admissions expertise

EMR proficiency

Communication skills

Regulatory compliance

Tools

EMR systems

Job description

Full Time Day Shift

Full Time Day ShiftComplete Care at Kensington is a revered pillar in the Waukesha, WI community, dedicated to a singular, profound goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are actively seeking a compassionate and dedicated Admissions Coordinator to join our growing team.

The Admissions Coordinator is a vital leadership role responsible for overseeing and directing the admissions process to achieve census growth and maintain strong relationships with referral sources. This is a fast-paced environment-averaging 2-3 admissions per day-where you will be joining a great team of professionals. The ideal candidate is a skilled relationship builder who genuinely enjoys serving the elderly and ensures every resident’s journey begins with excellence.

Key Responsibilities

Admissions and Census Growth

• Admissions Management: Coordinate the full admissions process in a high-volume setting. You will respond promptly to inquiries, screen potential residents against admission criteria, and ensure all necessary paperwork (applications, contracts, insurance details) is completed accurately.
• Relationship Building: Develop and maintain strong, positive relationships with local hospitals, physicians, social workers, and other community referral sources to ensure a steady stream of new resident inquiries.
• Marketing and Outreach: Represent the facility professionally at marketing events, networking opportunities, and tours to promote the facility’s specialized programs and services.
• Team Collaboration: Work closely with facility department heads to ensure a smooth and successful transition for new residents, including coordinating room readiness and clinical hand-offs.
• Reporting: Prepare and analyze weekly reports on admissions and referrals to track progress toward census goals and identify market trends.

Qualifications And Skills

• Must have, as a minimum, one (1) year of experience with demonstrated success in a position in the facility or in another related health care facility.
• Knowledgeable of insurance coverage and authorization process pertaining to long-term care is helpful.
• Passion for Service: A sincere heart for senior care and a desire to work closely with the elderly and their families.
• Admissions Expertise: Strong knowledge of healthcare admissions processes, including screening, documentation, and insurance verification.
• High Energy: Ability to thrive in a fast-paced environment with multiple daily admissions.
• Technical Proficiency: Comfortable using EMR (Electronic Medical Records) systems.
• Communication: Excellent interpersonal and leadership skills with the ability to build trust quickly with internal staff and external stakeholders.
• Professionalism: A commitment to confidentiality, safety, and regulatory compliance.

Benefits

We value our employees and offer a comprehensive benefits package designed to support your well-being and professional aspirations:

• Great Team Culture: Join a supportive, collaborative group of professionals dedicated to the same mission.
• Beautiful Work Environment: Work in a well-maintained facility designed for resident comfort and staff efficiency.
• Competitive Compensation: Receive highly competitive wages and a robust benefit package that reflects your expertise.
• Flexible Schedule: Benefit from a schedule that helps you maintain a healthy work-life balance.
• Generous Paid Time Off (PTO): Plenty of time to recharge and spend time on what matters most to you.

Complete Care at Kensington is an equal opportunity employer. If you're looking for a workplace where your efforts genuinely make a difference and you can build a fulfilling career, you've found your home.

Are you ready to make a meaningful difference in the lives of our residents every single day?

9.1.26