Admissions Director

Complete Care, Inc.; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Great team culture

Beautiful work environment

Competitive compensation

Flexible schedule

Generous PTO

Job summary

Complete Care in Chicago, IL seeks an Admissions Director to lead the admissions process, drive census growth, and build strong referral relationships. This fast-paced role requires overseeing inquiries, documentation, and eligibility to ensure a smooth resident journey.

You will collaborate with hospitals, physicians, and staff to ensure accurate paperwork and timely reporting. A passion for senior care, high energy, and EMR proficiency are essential.

Qualifications

• Passion for senior care and helping families.
• Strong knowledge of healthcare admissions processes, documentation, and insurance verification.
• Thrives in a fast-paced environment with multiple daily admissions.
• Excellent interpersonal and leadership skills for internal and external stakeholders.
• Commitment to confidentiality, safety, and regulatory compliance.

Responsibilities

• Admissions Management: oversee full admissions process in high-volume setting and manage inquiries and paperwork.
• Relationship Building: cultivate relationships with hospitals, physicians, social workers, and referral sources.
• Marketing and Outreach: represent facility at events and tours to promote programs and services.
• Team Collaboration: work with department heads to ensure smooth transitions and hand-offs.
• Reporting: create weekly admissions and referrals reports and track census progress.

Skills

Passion for service

Admissions expertise

High energy

Communication

Professionalism

Tools

EMR

Job description

Admissions Director

Complete Care is a revered pillar in the Chicago, IL community, dedicated to a singular, profound goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are actively seeking a compassionate and dedicated Admissions Director to join our growing team.

The Admissions Director is a vital leadership role responsible for overseeing and directing the admissions process to achieve census growth and maintain strong relationships with referral sources. This is a fast-paced environment—averaging 2-3 admissions per day—where you will be joining a great team of professionals. The ideal candidate is a skilled relationship builder who genuinely enjoys serving the elderly and ensures every resident’s journey begins with excellence.

Key Responsibilities

Admissions and Census Growth

• Admissions Management: Coordinate the full admissions process in a high-volume setting. You will respond promptly to inquiries, screen potential residents against admission criteria, and ensure all necessary paperwork (applications, contracts, insurance details) is completed accurately.

• Relationship Building: Develop and maintain strong, positive relationships with local hospitals, physicians, social workers, and other community referral sources to ensure a steady stream of new resident inquiries.

• Marketing and Outreach: Represent the facility professionally at marketing events, networking opportunities, and tours to promote the facility’s specialized programs and services.

• Team Collaboration: Work closely with facility department heads to ensure a smooth and successful transition for new residents, including coordinating room readiness and clinical hand-offs.

• Reporting: Prepare and analyze weekly reports on admissions and referrals to track progress toward census goals and identify market trends.

Qualifications and Skills

• Passion for Service: A sincere heart for senior care and a desire to work closely with the elderly and their families.

• Admissions Expertise: Strong knowledge of healthcare admissions processes, including screening, documentation, and insurance verification.

• High Energy: Ability to thrive in a fast-paced environment with multiple daily admissions.

• Technical Proficiency: Comfortable using EMR (Electronic Medical Records) systems.

• Communication: Excellent interpersonal and leadership skills with the ability to build trust quickly with internal staff and external stakeholders.

• Professionalism: A commitment to confidentiality, safety, and regulatory compliance.

Benefits

We value our employees and offer a comprehensive benefits package designed to support your well-being and professional aspirations:

• Great Team Culture: Join a supportive, collaborative group of professionals dedicated to the same mission.

• Beautiful Work Environment: Work in a well-maintained facility designed for resident comfort and staff efficiency.

• Competitive Compensation: Receive highly competitive wages and a robust benefit package that reflects your expertise.

• Flexible Schedule: Benefit from a schedule that helps you maintain a healthy work-life balance.

• Generous Paid Time Off (PTO): Plenty of time to recharge and spend time on what matters most to you.

Complete Care is an equal opportunity employer. If you're looking for a workplace where your efforts genuinely make a difference and you can build a fulfilling career, you've found your home.

Are you ready to make a meaningful difference in the lives of our residents every single day?