Admissions Coordinator

Aventura-Health-Grou; Walton Hills (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Paid time off

Medical, dental, and vision insurance

401(k) with company match

Growth opportunities

Supportive team

Job summary

Aventura at Walton Hills is hiring an Admissions Coordinator to manage the admissions process, engage with referral sources, and ensure seamless transitions for new residents and families. The role emphasizes teamwork with clinical staff and strong customer service in a fast-paced healthcare setting.

You will verify insurance, coordinate with hospitals and physicians, and maintain accurate records to meet occupancy goals and regulatory requirements.

Qualifications

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and multitasking abilities.
• Knowledge of Medicare, Medicaid, managed care, and insurance verification processes preferred.
• Experience with EMR systems is a plus.

Responsibilities

• Coordinate all aspects of the admissions process from referral through admission.
• Respond promptly to referral inquiries and communicate with hospitals, physicians, case managers, and families.
• Verify insurance benefits and obtain required authorizations.
• Conduct facility tours for prospective residents and their families.
• Collaborate with the interdisciplinary team to ensure timely admissions.
• Maintain accurate admission records and documentation.
• Build and maintain relationships with referral sources and community partners.
• Assist with census development and occupancy goals.
• Ensure compliance with all federal, state, and facility admission regulations.

Skills

Communication skills

Interpersonal skills

Customer service

Organization

Medicare/Medicaid knowledge

EMR familiarity

Tools

EMR systems

Job description

Now Hiring: Admissions Coordinator

Aventura at Walton Hills

Be the first friendly face our residents and families meet.

Aventura at Walton Hills is seeking a compassionate, organized, and customer-focused Admissions Coordinator to join our team. In this role, you will be responsible for coordinating the admissions process, building relationships with referral sources, and ensuring a smooth transition for new residents and their families.

If you thrive in a fast-paced healthcare environment and enjoy helping others while delivering exceptional customer service, we'd love to hear from you!

Responsibilities

• Coordinate all aspects of the admissions process from referral through admission.

• Respond promptly to referral inquiries and communicate with hospitals, physicians, case managers, and families.

• Verify insurance benefits and obtain required authorizations.

• Conduct facility tours for prospective residents and their families.

• Collaborate with the interdisciplinary team to ensure timely and seamless admissions.

• Maintain accurate admission records and documentation.

• Build and maintain strong relationships with referral sources and community partners.

• Assist with census development and occupancy goals.

• Ensure compliance with all federal, state, and facility admission regulations.

Qualifications

• Previous admissions, marketing, or healthcare experience in a skilled nursing, rehabilitation, or long-term care setting preferred.

• Excellent communication, interpersonal, and customer service skills.

• Strong organizational and multitasking abilities.

• Knowledge of Medicare, Medicaid, managed care, and insurance verification processes preferred.

• Experience with Electronic Medical Records (EMR) systems is a plus.

• Ability to work collaboratively with clinical teams, referral sources, residents, and families.

• Professional, compassionate, and detail-oriented.

Why Join Aventura at Walton Hills?

• Competitive salary

• Comprehensive benefits package

• Paid time off

• Medical, dental, and vision insurance

• 401(k) with company match (where applicable)

• Opportunities for professional growth and advancement

• Supportive team environment focused on exceptional resident care

Join a team that is committed to providing outstanding care and creating a welcoming experience for every resident and family.