Admissions Coordinator

The Rehabilitation Center of Independence; Independence (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Health Insurance

PTO

Paid Holidays

401(k) Match

Life Insurance

Disability Insurance

EAP

Referral Program

Professional Development

Leadership Team

Stable Full-Time

Meaningful Impact

Job summary

The Rehabilitation Center of Independence is seeking an energetic Admissions Coordinator to manage the admissions process from referral through resident arrival in Independence, MO. You will collaborate with hospitals, physicians, and families to ensure timely admissions and exceptional customer service.

You will tour prospective residents, review referrals, verify insurance, and coordinate with clinical teams to ensure smooth transitions.

Qualifications

• High school diploma or equivalent required.
• Previous healthcare admissions experience preferred.
• Experience in skilled nursing, rehabilitation, long-term care, hospital, hospice, assisted living, or healthcare marketing strongly preferred.
• Excellent communication and interpersonal skills.
• Strong customer service and relationship-building abilities.
• Highly organized with excellent attention to detail.
• Strong time management and multitasking skills.
• Experience with insurance verification and healthcare documentation preferred.
• Comfortable communicating with hospitals, physicians, families, and community partners.
• Ability to work effectively in a fast-paced healthcare environment.
• Professional appearance and positive attitude.

Responsibilities

• Coordinate the admissions process from referral through admission.
• Respond promptly to inquiries from hospitals, physicians, families, and referral sources.
• Conduct tours for prospective residents and families.
• Review referrals and screen prospective residents for admission eligibility.
• Gather and review clinical information to determine admission appropriateness.
• Verify insurance benefits and financial eligibility prior to admission.
• Develop and maintain strong relationships with hospitals, physicians, case managers, social workers, and other referral partners.
• Coordinate with hospital discharge planners to facilitate smooth transitions of care.
• Complete admission documentation accurately and efficiently.
• Coordinate admission logistics with nursing and other departments.
• Help ensure every resident and family receives a welcoming, professional admission experience.
• Participate in marketing, networking, and community outreach activities.
• Maintain accurate information in electronic admissions systems.
• Assist with daily census management and occupancy goals.
• Participate in morning clinical and admissions meetings.
• Address resident and family questions or concerns professionally and promptly.
• Promote the services and capabilities of The Rehabilitation Center of Independence to referral sources and prospective residents.

Skills

Communication skills

Customer service

Relationship-building

Organizational skills

Multitasking

Insurance verification

Education

High school diploma or equivalent

Job description

Join a Team That Makes a Difference Every Day

The Rehabilitation Center of Independence is seeking an energetic, relationship-driven Admissions Coordinator to join our team in Independence, MO.

If you have experience in healthcare admissions, skilled nursing, rehabilitation, hospital discharge planning, case management, social services, or healthcare marketing, we'd love to hear from you!

This is an excellent opportunity for someone who enjoys building relationships, helping families navigate the healthcare journey, and contributing to the growth of a skilled nursing and rehabilitation community.

As one of the first points of contact for prospective residents and their families, you'll play an important role in creating a welcoming experience and helping patients transition smoothly into our center.

Why Join The Rehabilitation Center of Independence?

• Competitive Salary
• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match
• Company-Paid Life Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• Employee Referral Program
• Professional Development Opportunities
• Supportive Leadership Team
• Stable, Full-Time Position
• Opportunity to Make a Meaningful Impact

What You'll Do

The Admissions Coordinator manages the admissions process from initial referral through resident arrival. You'll work closely with hospitals, physicians, case managers, social workers, families, and our clinical team to coordinate timely admissions while providing exceptional customer service.

Key Responsibilities

• Coordinate the admissions process from referral through admission
• Respond promptly to inquiries from hospitals, physicians, families, and referral sources
• Conduct tours for prospective residents and families
• Review referrals and screen prospective residents for admission eligibility
• Gather and review clinical information to determine admission appropriateness
• Verify insurance benefits and financial eligibility prior to admission
• Develop and maintain strong relationships with hospitals, physicians, case managers, social workers, and other referral partners
• Coordinate with hospital discharge planners to facilitate smooth transitions of care
• Complete admission documentation accurately and efficiently
• Coordinate admission logistics with nursing and other departments
• Help ensure every resident and family receives a welcoming, professional admission experience
• Participate in marketing, networking, and community outreach activities
• Maintain accurate information in electronic admissions systems
• Assist with daily census management and occupancy goals
• Participate in morning clinical and admissions meetings
• Address resident and family questions or concerns professionally and promptly
• Promote the services and capabilities of The Rehabilitation Center of Independence to referral sources and prospective residents

What We're Looking For

• High school diploma or equivalent required
• Previous healthcare admissions experience preferred
• Experience in skilled nursing, rehabilitation, long-term care, hospital, hospice, assisted living, or healthcare marketing strongly preferred
• Excellent communication and interpersonal skills
• Strong customer service and relationship-building abilities
• Highly organized with excellent attention to detail
• Strong time management and multitasking skills
• Experience with insurance verification and healthcare documentation preferred
• Comfortable communicating with hospitals, physicians, families, and community partners
• Ability to work effectively in a fast-paced healthcare environment
• Professional appearance and positive attitude

Experience That Transfers Well

• Admissions Coordinator
• Admissions Director
• Healthcare Marketer
• Hospital Liaison
• Case Manager
• Social Services Coordinator
• Skilled Nursing Professional
• Rehabilitation Professional
• Long-Term Care Professional
• Post-Acute Care Professional

Make an Impact With Us

At The Rehabilitation Center of Independence, every admission represents a resident and family placing their trust in our team. You'll help make that transition as smooth, welcoming, and positive as possible.

If you're passionate about healthcare, customer service, relationship-building, and making a difference, we want to meet you.

The Rehabilitation Center of Independence is an Equal Opportunity Employer.
The Rehabilitation Center of Independence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.