Admissions Coordinator

Hale Ho Aloha Nursing Home; Honolulu (HI); On-site; USD 52,000 - 62,000; Full time

Job summary

Hale Ho Aloha Nursing Home is seeking an Admissions Coordinator to partner with the Director of Social Services in managing resident flow, admissions, and marketing efforts. You will present services to potential residents and families, tour facilities, and handle inquiries to drive appropriate admissions.

The role requires collaboration with Social Services, Nursing, physicians, and referral partners to maintain strong relationships and census growth while upholding the facility’s compassionate

Qualifications

• High school diploma or equivalent; higher healthcare/marketing degree preferred.
• Experience in healthcare admissions, social services, senior living, or customer service.
• Strong verbal and written communication and organizational skills.
• Ability to build positive relationships with residents, families, and partners.
• Valid driver’s license and reliable vehicle for off-site visits.

Responsibilities

• Collaborate with the Director of Social Services and Nursing to review inquiries promptly.
• Coordinate admissions from inquiry to enrollment with care teams and partners.
• Develop relationships with physicians, case managers, and referral sources to grow census.
• Maintain marketing and admissions materials and presentations.
• Uphold Hale Ho Aloha’s mission and values in all admissions activities.
• Promote resident satisfaction and a compassionate, respectful care environment.
• Engage with the community to market admissions and brand Hale Ho Aloha.

Skills

Verbal & Written Communication

Organizational skills

Relationship building

Medical terminology

MS Office

Education

High school diploma

Associate or Bachelor’s degree (preferred)

Tools

MS Office

Job description

The Admissions Coordinator is responsible for working with the Director of Social Services to manage the resident flow, admissions process, and marketing process of Hale Ho Aloha.Responsibilities include presenting information regarding our services to potential residents and families that will result in the admission of appropriate residents. This includes giving tours, handling all admission inquiries, and maintaining a professional relationship with other facilities, hospitals, and other referral sources.

Essential Duties:

• Collaborate with the Director of Social Services and Nursing Department to review and assess admission inquiries, responding to referral sources in a timely manner.
• Coordinate the admissions process from initial inquiry through admission, working closely with Social Services, Nursing, residents, families, hospitals, physicians, case managers, and other referral partners.
• Develop and maintain professional relationships with physicians, case managers, social workers, discharge planners, and other healthcare partners to support referrals, admissions, and census growth.
• Maintain and update marketing, promotional, presentation, and admissions materials.
• Uphold the values of Hale Ho Aloha, ensuring the organization’s mission and vision are consistently reflected in all aspects of the admissions process.
• Collaborate with the Director of Social Services to promote resident satisfaction and ensure that residents and their families receive the highest quality of care in a compassionate, respectful environment that honors each resident’s needs and rights.
• Community involvement that promotes the Hale Ho Aloha brand and markets potential resident admissions

Summary of Position:

The Admissions Coordinator is responsible for working with the Director of Social Services to manage the resident flow, admissions process, and marketing process of Hale Ho Aloha.Responsibilities include presenting information regarding our services to potential residents and families that will result in the admission of appropriate residents. This includes giving tours, handling all admission inquiries, and maintaining a professional relationship with other facilities, hospitals, and other referral sources.

Essential Duties:

• Collaborate with the Director of Social Services and Nursing Department to review and assess admission inquiries, responding to referral sources in a timely manner.
• Coordinate the admissions process from initial inquiry through admission, working closely with Social Services, Nursing, residents, families, hospitals, physicians, case managers, and other referral partners.
• Develop and maintain professional relationships with physicians, case managers, social workers, discharge planners, and other healthcare partners to support referrals, admissions, and census growth.
• Maintain and update marketing, promotional, presentation, and admissions materials.
• Uphold the values of Hale Ho Aloha, ensuring the organization’s mission and vision are consistently reflected in all aspects of the admissions process.
• Collaborate with the Director of Social Services to promote resident satisfaction and ensure that residents and their families receive the highest quality of care in a compassionate, respectful environment that honors each resident’s needs and rights.
• Community involvement that promotes the Hale Ho Aloha brand and markets potential resident admissions

Requirements:

• High school diploma or equivalent required. Associate or bachelor’s degree in healthcare, social services, business, marketing, communications, or a related field preferred.
• Previous experience in healthcare, admissions, social services, senior living, or customer service experience preferred. Experience with patient/resident admissions, referrals, case management, discharge planning, or healthcare marketing is a plus.
• Strong verbal and written communication skills, organizational skills, and ability to build positive relationships with residents, families, healthcare professionals, and referral partners. Familiarity with medical terminology and Microsoft Office applications preferred.
• Must possess a valid driver’s license, reliable personal vehicle, and proof of current auto insurance to attend occasional off-site client visits and marketing events.