Admissions Coordinator

Excelsior Care Group; Fort Myers (FL); On-site; USD 89,544,000 - 114,330,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Employee Recognition

Company Perks

Collaborative Environment

Professional Growth

Job summary

Ambassador Healthcare at College Park in Fort Myers, FL is seeking an Admissions Coordinator to manage the admissions process and serve as the liaison between hospitals, residents, families, and care teams. This full-time position focuses on occupancy growth and delivering exceptional service.

You will verify insurance, understand CMS guidelines, and work with referral partners to streamline admissions. Excellent communication and organization are essential in this fast-paced SNF environment.

Qualifications

• Minimum 2 years admissions experience in SNF.
• Strong understanding of Medicare/Medicaid/PDPM guidelines.
• Experience with EMR systems.
• Knowledge of CMS regulations and DOH requirements.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Coordinate admissions from referral to admission.
• Collaborate with hospitals, physicians, case managers, and referral sources.
• Develop relationships with referral partners and community organizations.
• Support marketing and outreach at events.
• Educate residents and families on services, policies, and admission procedures.
• Verify insurance and payment information prior to admission.
• Monitor admissions activity and census trends.
• Identify barriers to admissions and work with leadership on solutions.
• Communicate admission details with the care team.

Skills

Admissions experience

Medicare knowledge

CMS guidelines

EMR systems

Communication skills

Organizational skills

Multitasking

Tools

EMR systems

CMS guidelines

Job description

Facility: Ambassador Healthcare at College Park
Location: Fort Myers, FL
Position: Admissions Coordinator
Schedule: Full-Time
Salary: $31.25–$39.90 per hour

Join Our Team as an Admissions Coordinator

Ambassador Healthcare at College Park is seeking a motivated, detail-oriented, and compassionate Admissions Coordinator to join our growing team. In this key role, you will serve as the primary liaison between hospitals, referral sources, residents, and families, ensuring a seamless admissions process while helping drive occupancy growth and exceptional customer service.

Key Responsibilities

• Coordinate and facilitate the admissions process from referral through admission.
• Collaborate with hospitals, physicians, case managers, and referral sources to ensure smooth resident transitions.
• Develop and maintain strong relationships with referral partners and community organizations.
• Support marketing and outreach efforts by attending networking events and community functions.
• Educate prospective residents and families regarding services, policies, visitor guidelines, and admission procedures.
• Verify insurance coverage, financial information, and authorization requirements prior to admission.
• Maintain working knowledge of Medicare, Medicaid, Managed Care, and payer-specific guidelines.
• Monitor admissions activity and prepare monthly reports on admissions trends and census growth.
• Identify operational barriers affecting admissions and work with leadership to implement solutions.
• Communicate admission details effectively with interdisciplinary team members to ensure continuity of care.

Qualifications

• Minimum of 2 years of admissions experience in a Skilled Nursing Facility (SNF) required.
• Strong understanding of Medicare, Medicaid, Managed Care, PDPM, HMO guidelines, and RUGS II & III.
• Experience working with Electronic Medical Record (EMR) systems.
• Knowledge of CMS regulations and Department of Health (DOH) requirements.
• Excellent communication, organizational, and relationship-building skills.
• Ability to multitask and work effectively in a fast-paced healthcare environment.

Benefits

• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Employee Recognition Programs
• Company Perks
• Supportive and Collaborative Work Environment
• Opportunities for Professional Growth and Development

Join a team dedicated to providing exceptional care and service to our residents and their families.

Background screening information:
Florida Clearinghouse
IND123