Admissions Coordinator

The Chicago School of Professional Psychology; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Retirement plan

Tuition reimbursement

Flexible spending accounts

Job summary

The Chicago School of Professional Psychology seeks an Admissions Coordinator to provide exceptional customer service and support the admissions department in a fast-paced environment. You will be the first contact for students, visitors, staff, and faculty, assisting multiple departments.

Responsibilities include handling inquiries, documenting leads in Salesforce, managing documents in Perceptive Content, and coordinating admissions materials.

Qualifications

• One to two years of customer service-related work experience required.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.
• Bachelor’s degree preferred.

Responsibilities

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty.
• Fielding incoming calls and documenting recruitment leads in Salesforce.
• Scanning, printing, and linking student documents in Perceptive Content.
• Preparing admissions folders and marketing materials for prospective students.
• Creating reports in Salesforce.

Skills

Customer service

Communication skills

Multi-tasking

Independent work

Problem solving

Education

Bachelor’s degree preferred

Two years higher education/admissions experience

Tools

Salesforce

Perceptive Content

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Job description

Job Description:

The Admissions Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.

Position responsibilities include, but are not limited to:

• Greeting, directing, andmaintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism
• Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
• Order admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
• Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.

Position Requirements

• Positive, student-focused mindset including excellent customer and problem solving skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and take ownership for projects.
• Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff.
• Strong customer service skills and ability work with different personalities.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.

Minimum Qualifications

• One to two years of customer service-related work experience required.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.

Preferred Qualifications

• Bachelor’s degree preferred.
• Two years of higher education and or admissions experience.
• Excellent communication skills (strong writing skills, public speaking, and interpersonal and public relations skills).
• Computer skills include Excel, database management, and power point.

Compensation & Benefits

This opportunity is budgeted at $21-$23 an hour base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement,

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.