Admissions Coordinator

The Chicago School; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition reimbursement

Paid time off

Retirement plan with employer contrib.

Job summary

The Chicago School in Chicago, IL is seeking an Admissions Coordinator to provide exceptional student-facing service and admissions department support. You will handle inquiries from students and staff, process recruitment data in Salesforce, and assist with admissions materials and reporting.

Responsibilities include fielding calls, scanning documents in Perceptive Content, and coordinating materials for prospective students.

Qualifications

• One to two years of customer service-related work experience.
• Two to three years administrative assistant experience.
• Evenings and weekends availability as needed.
• Bachelor’s degree preferred.
• Two years higher education or admissions experience.

Responsibilities

• Greet and assist students, visitors, staff, and faculty with questions.
• Field incoming calls and document recruitment leads in Salesforce.
• Scan, print, and link student documents in Perceptive Content.
• Prepare admissions folders and marketing materials for prospective students.
• Create reports in Salesforce.
• Order admission materials as needed.
• Support ad hoc projects for the Admissions office.
• Assist Senior Director or AVP with assigned projects.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Independent working

Public speaking

Education

Bachelor’s degree preferred

Two years higher education/admissions experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Salesforce

Perceptive Content

Job description

Job Description

The Admissions Coordinator is responsible for providing excellent customer service, admissions department support, and completing general administrative tasks in a fast-paced environment. He/she may serve as the first point of contact for students, visitors, staff, and faculty and assist multiple departments.

Position responsibilities include, but are not limited to:

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism
• Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce.
• Order admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Admissions office.
• Handling other projects as assigned by the Senior Director of Admissions or Associate Vice President of Admissions.

Position Requirements

• Positive, student-focused mindset including excellent customer and problem solving skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and take ownership for projects.
• Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff.
• Strong customer service skills and ability work with different personalities.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.

Minimum Qualifications

• One to two years of customer service-related work experience required.
• Two to three years administrative assistant experience.
• Must be able to work evenings and weekends as needed.

Preferred Qualifications

• Bachelor’s degree preferred.
• Two years of higher education and or admissions experience.
• Excellent communication skills (strong writing skills, public speaking, and interpersonal and public relations skills).
• Computer skills include Excel, database management, and power point.

Compensation & Benefits

This opportunity is budgeted at $21-$23 an hour base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement.

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.