Admissions Coordinator

Progressive Quality Care; Broadview Heights (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Avenue at Broadview Heights in Broadview Heights, OH is seeking an Admissions Coordinator to help ensure a smooth, welcoming transition for new residents. This role supports census growth, marketing efforts, and strong family/referral relationships.

You will coordinate pre-admission data, verify resident information, and collaborate with nursing and administration on room assignments while maintaining confidential records.

Qualifications

• High school diploma or recently graduated from college.
• Experience in admissions or healthcare preferred.
• Strong organizational and communication skills.
• Professional, empathetic, and team-oriented.
• Knowledge of long-term care regulations and resident rights.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate pre-admission data and resident assessments.
• Support marketing and census growth with referral outreach.
• Conduct interviews and verify resident information.
• Collaborate with nursing and administration for room assignments.
• Escort and welcome new residents.
• Maintain accurate, confidential records.
• Assist with admission paperwork and policy communication.
• Partner with the Director of Business Development on marketing initiatives.

Skills

Organizational skills

Communication skills

Empathy

Team-oriented

Regulatory knowledge

Discretion

Education

High school diploma / college degree

Job description

The Avenue at Broadview Heights is a post-hospital rehabilitation and skilled nursing care facility offering a distinctive experience not commonly found in traditional care settings. With a hotel-like atmosphere and all-private suites, our environment is designed to promote comfort, dignity, and healing. We are proud to provide some of the area’s highest levels of rehabilitation, nursing, and medical support for individuals transitioning from hospital to home. Our team is dedicated to delivering compassionate physical, medical, emotional, and spiritual care in a respectful and uplifting setting.

Join our team as an Admissions Coordinator and help ensure a smooth, welcoming transition for new residents. This role is key to maintaining census levels, supporting marketing efforts, and building strong relationships with families and referral sources.

Job Duties:

• Coordinate pre-admission data and resident assessments

• Support marketing and census growth with referral outreach

• Conduct interviews and verify resident information

• Collaborate with nursing and administration for room assignments

• Escort and welcome new residents

• Maintain accurate, confidential records

• Assist with admission paperwork and policy communication

• Partner with the Director of Business Development on marketing initiatives

Qualifications:

• High school diploma or recent college graduate

• Experience in admissions or healthcare preferred

• Strong organizational and communication skills

• Professional, empathetic, and team-oriented

• Knowledge of long-term care regulations and resident rights

• Ability to handle sensitive information with discretion

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.