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Apploi in Bloomingdale seeks an Admissions Concierge to manage admissions from pre-admission to discharge across health centers. You will handle admissions contracts, PASARRs, and CHIRPs, ensuring accurate patient entry and room readiness while delivering exceptional service.
You will perform all customer service rounds within the first 24 hours of stay, report findings to center leadership, and collaborate with the Transition Advisor to create a seamless admissions experience across sites,
Infinity values quality care as well as a productive, rewarding workplace culture.
The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge, including admissions contracts, PASARR's and CHIRP's. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the Transition Advisor and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs and room readiness. Must be able to mobilize from center to center within assigned coverage territory.