Admissions Concierge - Continental

Apploi; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent Pay

Tuition Reimbursement

Paid Vacation Time

Paid Sick Time

Group Health Insurance

Dental and Vision Insurance

Life insurance plans

Disability plans

401K

Job summary

Apploi is seeking an Admissions Concierge in Chicago, IL to oversee the full admissions cycle across health centers, from pre-admission to discharge. You will ensure patient satisfaction, communicate needs to leadership, and collaborate with the Transition Advisor and teams to deliver seamless admissions.

The role requires mobility between centers within the coverage area and a commitment to high-quality service. Excellent pay and comprehensive benefits are included.

Qualifications

• Excellent patient service and communication.
• Ability to coordinate admissions across multiple health centers.
• Travel between centers within assigned coverage territory.

Responsibilities

• Oversee all admissions from pre-admission to discharge at health centers.
• Manage admissions contracts, PASARRs and CHIRPs.
• Conduct first 24-hour rounds to ensure patient satisfaction and report to center leadership.
• Collaborate with Transition Advisor and health center team to ensure smooth admissions.

Skills

Customer service excellence

Multi-site admissions coordination

Patient-centered care

Job description

We are looking for an Admissions Concierge!

Infinity values quality care as well as a productive, rewarding workplace culture.

• Excellent Pay
• Tuition Reimbursement
• Paid Vacation Time
• Paid Sick Time
• Group Health Insurance
• Dental and Vision Insurance
• Life insurance plans
• Disability plans
• 401K

The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge, including admissions contracts, PASARR's and CHIRP's. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the Transition Advisor and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs and room readiness. Must be able to mobilize from center to center within assigned coverage territory.