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Apploi seeks an Admissions Concierge to oversee admissions from pre-admission to discharge within our health center network. You will coordinate admissions contracts, PASARRs and CHIRPs, ensuring a smooth, patient-centered experience.
You will perform patient rounds within the first 24 hours of stay to ensure satisfaction, and communicate needs to center leadership while collaborating with the Transition Advisor and health center teams across sites.
Infinity values quality care as well as a productive, rewarding workplace culture.
The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge, including admissions contracts, PASARR's and CHIRP's. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the Transition Advisor and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs and room readiness. Must be able to mobilize from center to center within assigned coverage territory.