Admissions Concierge: Warm, Efficient Resident Onboarding

PACS; United States; On-site; USD 30,000 - 34,000; Full time

Job summary

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and coordinate resident admissions. You will handle first contacts, pre-admission scheduling, and documentation to ensure a smooth, empathetic process for residents and families.

The role requires strong communication, familiarity with healthcare processes, and proficiency in MS Office and EHR systems. Pay is $22.00–$25.00 per hour, with a Wednesday-Sunday schedule.

Qualifications

• Strong communication and customer service skills.
• Knowledge of Medicare/Medicaid and insurance verification preferred.
• Experience in admissions, healthcare, or long‑term care is a plus.

Responsibilities

• Serve as the first point of contact for prospective residents and families.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate records per federal, state, and facility regulations.
• Assist with insurance verifications and financial eligibility processes.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and admin staff to ensure a seamless admission.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

Experience in admissions or healthcare

Tools

Microsoft Office

EHR systems

Job description

PACS is seeking an Admissions Assistant to support the Admissions Coordinator and coordinate resident admissions. You will handle first contacts, pre-admission scheduling, and documentation to ensure a smooth, empathetic process for residents and families.

The role requires strong communication, familiarity with healthcare processes, and proficiency in MS Office and EHR systems. Pay is $22.00–$25.00 per hour, with a Wednesday-Sunday schedule.