Admissions & Community Relations Specialist

Victorian Senior Care; Edenton (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Victorian Senior Care is seeking a Community Liaison to assess resident needs, ensure correct care placement, verify finances, and maintain quality of care throughout stay. You will be the primary contact from referral to admission, building relationships within the community and guiding prospective residents through the process.

The role requires creating referral networks, touring facilities, meeting sales goals, and verifying funding sources while ensuring compliance with policies and safety

Qualifications

• Must have a High School Diploma or GED; some college is preferred.
• Must possess proven skills in sales, written and verbal communication, organization and evaluation.
• Must have the ability and willingness to perform cold calls and telephone sales calls.
• Must possess good computer skills with emphasis on working in spreadsheets.
• Must be goal oriented and competitive.
• Must be willing to travel up to 50% of the time
• Must be able to push, pull, carry and lift up to 50 pounds
• Must secure two-step tuberculin skin test (first test prior to hire and second test within two weeks of first test).
• Must have no substantiated findings on the NC Personnel Registry or Health Care Program.
• Must have clear SBI and DMV records and maintain this status during period of employment.
• Must have a valid NC Driver's License.
• Must have had at least 8 years of driving experience, as this is a requirement of company\'s liability insurance carrier.

Responsibilities

• Create a network of referral sources.
• Track leads and commitment rates.
• Conduct tours of the facility.
• Assess potential residents to ensure the facility can meet their needs.
• Meet sales goals.
• Verify financial resources of referrals.
• Facilitate the admission and ensure all paperwork is completed as required.
• Monitor guest-relations program with staff in facility.
• Perform other duties as required by circumstances.
• Help maintain the self-respect, personal dignity and physical safety of each resident.
• Be familiar with and able to apply all the home\'s accident, fire safety, OSHA and emergency procedures.
• Be familiar with the Adult Care Home Residents\' Bill of Rights and assist residents with exercising these rights.
• Assure careful treatment of Adult Care Home equipment and utilization of supplies.
• Be responsible for reading and adhering to all Adult Care Home and employee policies.
• Participate in job-related continuing education as required.
• HR representative can give more details for incentive and commission pay.

Job description

Victorian Senior Care is seeking a Community Liaison to assess resident needs, ensure correct care placement, verify finances, and maintain quality of care throughout stay. You will be the primary contact from referral to admission, building relationships within the community and guiding prospective residents through the process.

The role requires creating referral networks, touring facilities, meeting sales goals, and verifying funding sources while ensuring compliance with policies and safety