Admissions Clerk - Patient Registration & Care Team

MountainView Regional Medical Center; Las Cruces (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

MountainView Regional Medical Center in Las Cruces, NM seeks an Admitting Clerk to facilitate efficient patient admission and registration, verify insurance, and provide financial counseling. Excellent customer service and compliance with facility policies are essential.

Responsibilities include accurate data entry, insurance verification, explaining ABNs, assisting with billing questions, and maintaining patient confidentiality in a fast-paced environment.

Qualifications

• 0-2 years of admissions, customer service, and/or public relations experience.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Register patients efficiently and accurately, entering information into the registration system and obtaining signatures on consent and authorization forms.
• Verify insurance coverage and identify plan codes to ensure accurate billing and prompt payment.
• Explain legal/financial documents, including ABNs, to patients and families as required.
• Counsel self-pay patients on costs, payment options, and resources, documenting interactions thoroughly.
• Secure and log patient valuables upon admission and ensure proper tracking.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Tools

Electronic registration systems

Insurance verification software

Job description

MountainView Regional Medical Center in Las Cruces, NM seeks an Admitting Clerk to facilitate efficient patient admission and registration, verify insurance, and provide financial counseling. Excellent customer service and compliance with facility policies are essential.

Responsibilities include accurate data entry, insurance verification, explaining ABNs, assisting with billing questions, and maintaining patient confidentiality in a fast-paced environment.