Admitting Clerk - Mountainview Urgent Care - PRN

MountainView Regional Medical Center; Las Cruces (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

MountainView Regional Medical Center in Las Cruces, NM seeks an Admitting Clerk to facilitate efficient patient admission and registration, verify insurance, and provide financial counseling. Excellent customer service and compliance with facility policies are essential.

Responsibilities include accurate data entry, insurance verification, explaining ABNs, assisting with billing questions, and maintaining patient confidentiality in a fast-paced environment.

Qualifications

• 0-2 years of admissions, customer service, and/or public relations experience.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Register patients efficiently and accurately, entering information into the registration system and obtaining signatures on consent and authorization forms.
• Verify insurance coverage and identify plan codes to ensure accurate billing and prompt payment.
• Explain legal/financial documents, including ABNs, to patients and families as required.
• Counsel self-pay patients on costs, payment options, and resources, documenting interactions thoroughly.
• Secure and log patient valuables upon admission and ensure proper tracking.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Tools

Electronic registration systems

Insurance verification software

Job description

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Invest in Your Future – 401(k) with company match
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Invest in Your Future – 401(k) with company match
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day

MountainView Urgent Care-Lohman Address

4351 E. Lohman Avenue Suite #100 | Las Cruces, NM | 88011

Hours of Operation: Monday-Sunday 9:00AM-8:00PM

PRN Hour Shifts Available

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills And Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.