Admissions Champion: Guide Prospective Students to Careers

Centura College; Norfolk (VA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Life insurance options

Paid parental leave

Paid time off (PTO)

Employee Assistance Program (EAP)

Job summary

Centura College in Norfolk is seeking an enthusiastic Admissions Representative to help prospective students explore educational opportunities and take the next step toward their career goals.

You will engage with students through calls, emails, and in-person meetings, conducting admissions interviews and guiding applicants through the enrollment process. This fast-paced, performance-driven role rewards relationship-building and results.

Qualifications

• Experience in sales, admissions, or customer service with proven results.
• Excellent verbal and written communication and relationship-building skills.
• Ability to manage high outreach activity with attention to detail.
• Proficiency with CRM and student information systems.

Responsibilities

• Engage with prospective students through high-volume inbound and outbound calls, emails, and in-person or virtual meetings.
• Conduct admissions interviews to understand students' career goals, interests, and educational needs.
• Guide prospective students through the admissions and enrollment process, including applications, required documentation, and next steps.
• Achieve established performance goals related to outreach activity, appointment setting, conversion rates, and student enrollment.
• Maintain consistent follow-up with prospective students to answer questions, address concerns, and support enrollment decisions.
• Accurately document student interactions, application progress, and enrollment activity in the CRM or student management system.
• Collaborate with campus leadership and other departments to provide a positive prospective student experience.
• Represent Centura College professionally at campus events, open houses, and community outreach activities.

Skills

Sales experience

Admissions experience

Customer service

Communication

Education

High school diploma or GED

Associate degree or higher preferred

Tools

CRM software

Microsoft Office

Job description

Centura College in Norfolk is seeking an enthusiastic Admissions Representative to help prospective students explore educational opportunities and take the next step toward their career goals.

You will engage with students through calls, emails, and in-person meetings, conducting admissions interviews and guiding applicants through the enrollment process. This fast-paced, performance-driven role rewards relationship-building and results.