Admissions Call Specialist PRN (7a-7p)

Perimeter Healthcare; Springfield (MO); On-site; USD 26,174 - 31,684; Part time

Job summary

Perimeter Behavioral Health is seeking an Admissions Call Specialist in Springfield, MO. You will be the first contact point for individuals seeking mental health services, conducting intake interviews and guiding patients to appropriate care. The role requires strong communication skills, a Bachelor's degree in a related field, and at least a year of experience in an inpatient behavioral health setting. Compensation starts at $19.00 per hour, with benefits including CPR and crisis intervention training.

Qualifications

• 1+ year experience in an inpatient behavioral health setting.
• CPR certification must be obtained within 30 days of employment.
• Handle with Care or Crisis Prevention Intervention certification must be obtained within 30 days.

Responsibilities

• Conduct comprehensive intake interviews to determine appropriate levels of care.
• Handle incoming inquiry calls with empathy and professionalism.
• Perform initial screenings to evaluate service eligibility.
• Assess psychosocial and emotional status, particularly for children and adolescents.
• Coordinate with insurance providers for verification.
• Track and follow up with referral sources regarding patient placement.
• Maintain accurate documentation of all interactions and assessments.

Skills

Strong communication and interpersonal skills

Ability to handle sensitive information with discretion

Excellent organizational and multitasking abilities

Experience in behavioral health assessment and/or treatment

Background in insurance verification and medical billing

Knowledge of healthcare systems and insurance processes

Education

Bachelor's Degree in Psychology, Social Work, Behavioral Health, or related field

Job description

About Perimeter Behavioral Health Perimeter Behavioral Health of Springfield is one of the leading mental and behavioral healthcare providers in the country. We deliver hope to our patients through comprehensive and dedicated treatment programs. Our focus and commitment to service excellence extends across several states and different care settings. Our team ensures patients receive the high‑quality, personalized care they need to overcome mental health and behavioral challenges. We offer a range of settings including inpatient psychiatric hospitals, residential treatment centers, and outpatient counseling and therapies.

Role Overview

As an Admissions Call Specialist at Perimeter Behavioral Health, you’ll play a crucial role in connecting patients with the care they need. You’ll be the first point of contact for individuals seeking mental health services, conducting thoughtful assessments and guiding them toward appropriate treatment options.

Key Responsibilities

• Conduct comprehensive intake interviews to determine appropriate levels of care
• Handle incoming inquiry calls with empathy and professionalism
• Perform initial screenings to evaluate service eligibility
• Assess psychosocial and emotional status, particularly for children and adolescents
• Coordinate with insurance providers and internal teams for verification
• Facilitate communication between clinical staff, nursing team, and business development
• Track and follow up with referral sources regarding patient placement
• Maintain accurate documentation of all interactions and assessments
• Provide clear written and verbal communications to all stakeholders

Qualifications Required

• Bachelor's Degree in Psychology, Social Work, Behavioral Health, or related field
• Strong communication and interpersonal skills
• Ability to handle sensitive information with discretion
• Excellent organizational and multitasking abilities (Preferred)
• Experience in behavioral health assessment and/or treatment
• 1+ year experience in an inpatient behavioral health setting
• Background in insurance verification and medical billing
• Knowledge of healthcare systems and insurance processes

Additional Requirements

• CPR certification (must be obtained within 30 days of employment)
• Handle with Care or Crisis Prevention Intervention certification (must be obtained within 30 days)
• Ability to work on‑site in Springfield, MO 65803

Compensation & Benefits

• Competitive hourly rate: $19.00 - $23.00

Work Schedule

• PRN 7a-7p

Perimeter Behavioral Health is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive. We welcome applicants from all backgrounds, regardless of race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.